Patient management

Latest Stories
Are you ready to buy your first practice?
This month, Kaival Patel discusses the three most important steps you should take before leaping into practice ownership. It is…
Business
How to manage patient expectations in the dental practice
Lesley Taylor explains how managing patient expectations can be hugely important in achieving a satisfactory outcome. Ideally, dental professionals and…
Dentistry
Avoiding complaints – a guide for practice managers
Julian Perry shares some helpful tips for preventing complaints against practice managers, nurses and receptionists. Since the return to work…
Dentistry
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Patient records: legal issues to avoid
Simon Kidd, discusses the dentolegal issues involved in retaining and accessing patient records during your dental career – and after…
Business
Future proofing your practice with Gen Z
Alan Clarke explains how aligning your ethos with sustainability values can help you draw in and retain patients from Gen…
Dentistry
How to manage dental anxiety
Gemma Forsythe shares what dental anxiety looks like and her top tips for supporting patients who suffer with it. Regular…
Columnists
How to be considerate towards transgender and non-binary patients
This Pride Month, Ben Marriott shares ten tips for ensuring your dental practice is inclusive and considerate of transgender and…
Dentistry
How AI can revolutionise the patient experience
Alan Clarke explores how integrating artificial intelligence (AI) into your practice can transform the patient journey. In the ever-evolving world…
AI & technology
Private dentistry – letting patients know the true cost of treatment
Practice Plan sales and marketing director Nigel Jones speaks to dentist Lauren Harrhy about the current challenges dentists are encountering…
Dentistry
Automated reviews prove ‘nothing short of transformative’
Working Feedback explains how Bridge Dental Care improved its online profile and secured its financial future by quadrupling its Google…
Business
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Patients ‘amazed’ by digital technology during consultation
Jan Einfeldt advises that you are far more likely to get patients to accept a treatment plan if you involve…
AI & technology
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How does smiling impact professional opportunities?
Brittany Pittham explores the power of smiling in the workplace and how dental professionals can navigate the demands of modern…
Dentistry
Menopause and oral health – it’s not just hot flushes!
Dental hygienist Sakina Syed discusses the link between oral health and menopause, and how dental professionals can help patients experiencing…
Dentistry
Thoughtful patient selection for cosmetic dentistry
With cosmetic dentistry steadily gaining popularity, Nick Jahany stresses the importance of patient selection and how to communicate the lifelong…
Cosmetic Dentistry
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Ethical and effective selling skills for dentistry
Ashish Parmar explains how effective selling skills can increase patients’ treatment acceptance in dentistry through ethical means. Selling skills are…
Dentistry
The wow effect: elevating the patient experience
Tracie Barnett explains how treatment coordinators (TCOs) can make subtle tweaks to the patient experience to create that wow effect.…
Columnists
Three easy ways to influence a patient’s perception with IOS
Medit shares three ways that intraoral scanners (IOS) can positively influence a patient’s perception of your dental practice. If you…
Dentistry
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Transitioning capitation plan patients to a maintenance model successfully 
Do you offer capitation plans, often referred to as full care, in your practice? If you had a choice to…
Dentistry
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Creative solutions for dental fear in children
Woo-Young Yoon explains how thinking out of the box can help to combat dental fear and anxiety in paediatric patients.…
Patient management
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