Patient management

The clinical power of a diet diary for dental patients

Nina Farmer details how a deeper understanding of patient nutrition can elevate clinical outcomes through the use of a simple…

Dentistry

Helicopter parenting: does overprotectiveness worsen children’s oral health?

Hannah Walsh discusses a study linking overbearing ‘helicopter parenting’ to children’s behaviour in the dental chair and explains why the…

Dentistry

Understanding hypersensitive gagging in dentistry

Hypersensitive gagging can turn even straightforward care into something far more difficult, not only for the clinician trying to deliver…

Dentistry

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From enquiry to treatment start: the patient journey most practices have never mapped

Join David Nelkin on 9 June at 7pm as he discusses the patient journey most practices have never mapped, from…

Patient management

NHS Modernisation Bill: patient records to be centralised across health and care services

A single patient record will avoid people having to repeat dental and medical information to different NHS providers under the…

Dentistry

Dealing with patient complaints: real cases, real solutions

Join Julie-Anne Conway on 3 June at 7pm as she discusses real cases and real solutions for dealing with patient…

Patient management

Turn checkups into growth moments: 74% would pay more with this software

If you’ve been following what’s happening in digital dentistry lately, you’ve probably heard that the industry just took a huge…

AI & technology

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Navigating challenging patient contacts in dental practice

Join Liz Price on 5 May at 7pm as she discusses how to navigate challenging patient contacts in dental practice.…

Business

Dealing with your first complaint

While commonplace, it can be daunting to receive your first complaint – Bryan Harvey explains how to manage them professionally…

Dentistry

How ‘dentist’s dentist’ George Cheetham has perfected patient care

How George Cheetham’s approach to patient care is driving growth across his multidisciplinary clinics and earning a reputation as a…

Dentistry

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Dentistry under pressure: surge in claims reveals indemnity time bomb

Dentists face a triple threat of a sharp rise in complaints, regulatory investigations, and civil claims from frustrated patients, according…

Business

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Inclusive dentistry for neurodivergent patients

Anna Charters offers guidance on how to create a more comfortable experience for neurodivergent patients. Providing dental care to neurodivergent…

Dentistry

Mobile health: a new era of patient support beyond appointments

Justin Durham and Alexandra Penn discuss the rise of mobile health and how adopting it could help dental professionals support…

Patient management

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Dental practice communication is key to preventing complaints, DCS report finds

A dig into the Dental Complaints Service (DCS) Review 2023-2024 offers a more reassuring message for the profession than its…

Patient management

Understanding the feelings behind patient decision making

Barry Oulton uncovers why every patient decision is driven by feelings and how an awareness of this can transform patient…

Dentistry

Trust before treatment: building rapport to drive case acceptance

Lia Melconian shares her top tips for building rapport with patients and explains how this can be utilised to increase…

Dentistry

Four in 10 transgender people have avoided dental care

Around 42% of transgender (trans) people said they had avoided accessing dental care in a report on trans experiences of…

Dentistry

Optimising the patient journey: from first contact to treatment completion

How do you ensure every patient receives consistent five-star service from initial enquiry through to treatment completion? Dr Manrina Rhode…

Cosmetic Dentistry

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How patient understanding is driving NHS conversions

Harriet Mordecai explains how changes to patient understanding of the challenges facing dental practices in the UK has affected appetite…

Patient management

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