Patient management
Latest Stories
Harassment in dentistry: what it looks like and how to handle it
Leo Briggs, deputy head at the Dental Defence Union (DDU), and Dan Carder, content consultant at Peninsula Business Services, discuss…
Dentistry
Composite bonding: communicating the pros and cons
Julian Perry discusses the benefits, limitations and legal considerations for composite bonding, and how to communicate them to patients. Composite…
Cosmetic Dentistry
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How does the Supreme Court ruling on the legal definition of ‘woman’ impact dental practices?
We learn how the recent Supreme Court ruling on the definition of ‘woman’ has implications for dentistry, dental staff and…
Patient management
‘Consent isn’t just a signature’: testing patient understanding
Biju Krishnan shares some tips on testing patient understanding and why a nod probably won’t suffice. As dental professionals, we’ve…
Dentistry
Sexual misconduct experienced ‘by up to half of dental professionals’
Up to 48% of dental professionals could have experienced sexual misconduct firsthand, amid warnings from the GDC about its under-reporting…
Dentistry
Building patient trust with silence
Strength in silence: Raabiha Maan discusses the power of active listening in managing difficult dental encounters and gaining patient trust.…
Dentistry
The invisible waiting list: attracting new patients
Bobby Bhandal shares his tips for attracting new patients, particularly as a newly established dental practice. One of the biggest…
Patient management
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Is humour the unsung hero of dental consent?
The comedy of errors: Biju Krishnan explains why patient education in dental consent is no laughing matter. Patient education is…
Dentistry
‘Say ah!’ – how to overcome language barriers in dentistry
Natalie Liu explains dental professionals’ legal obligations around language barriers and shares some strategies for communication with patients who do…
Dentistry
Encouraging healthy habits for the new year
Anni Seaborne, head of general dentistry at Bupa Dental Care, discusses the importance of engaging patients in holistic health and…
Columnists
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Welcome to Chairside Chats – we want to hear from you!
Introducing our new columnist, Sarah McKimm, who will share her practical tips, professional insights and coping strategies. Hello and welcome…
Columnists
How to communicate effectively in your dental practice
Toyin Akala discusses the power of non-verbal cues and emotional awareness in the dental environment. Effective communication is the cornerstone…
Business
Charging for treatment in dentistry: an unspoken anxiety?
Jawad Abbas explains why anxieties might not just be felt by patients, but dental clinicians themselves, and offers tips for…
Patient management
Harnessing patient reviews for enhanced practice management
Lisa Bainham explains how patient reviews and feedback can be utilised for enhanced dental practice management and compliance. In today’s…
Business
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Mastering entrepreneurship in dentistry
Jana Denzel shares how his new column, ‘Mastering entrepreneurship in dentistry’, will help dental professionals provide a better service to…
Business
Why introduce a treatment coordinator to your practice?
Laura Horton shares how clinic owners can get a head start on implementing and growing the role of the treatment…
Dentistry
Anti-bullying: what can dental professionals do to help?
We share some top tips to help dental practitioners recognise the signs of bullying and what they can do to…
Dentistry
Are good relationships with patients the key to success?
Barry Oulton explains how to transform patient care through dynamic and effective communication, even with tight schedules. Since launching The…
Business
How to handle enquiries with a dental CRM
A CRM does not work in isolation – here’s what’s needed for sustained success and continued growth. Using a CRM…
Dentistry
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