Patient management

Latest Stories
Automated reviews prove ‘nothing short of transformative’
Working Feedback explains how Bridge Dental Care improved its online profile and secured its financial future by quadrupling its Google…
Business
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Patients ‘amazed’ by digital technology during consultation
Jan Einfeldt advises that you are far more likely to get patients to accept a treatment plan if you involve…
AI & technology
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How does smiling impact professional opportunities?
Brittany Pittham explores the power of smiling in the workplace and how dental professionals can navigate the demands of modern…
Dentistry
Menopause and oral health – it’s not just hot flushes!
Dental hygienist Sakina Syed discusses the link between oral health and menopause, and how dental professionals can help patients experiencing…
Dentistry
Thoughtful patient selection for cosmetic dentistry
With cosmetic dentistry steadily gaining popularity, Nick Jahany stresses the importance of patient selection and how to communicate the lifelong…
Cosmetic Dentistry
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Ethical and effective selling skills for dentistry
Ashish Parmar explains how effective selling skills can increase patients’ treatment acceptance in dentistry through ethical means. Selling skills are…
Dentistry
The wow effect: elevating the patient experience
Tracie Barnett explains how treatment coordinators (TCOs) can make subtle tweaks to the patient experience to create that wow effect.…
Columnists
Three easy ways to influence a patient’s perception with IOS
Medit shares three ways that intraoral scanners (IOS) can positively influence a patient’s perception of your dental practice. If you…
Dentistry
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Transitioning capitation plan patients to a maintenance model successfully 
Do you offer capitation plans, often referred to as full care, in your practice? If you had a choice to…
Dentistry
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Creative solutions for dental fear in children
Woo-Young Yoon explains how thinking out of the box can help to combat dental fear and anxiety in paediatric patients.…
Patient management
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Decoding patient decision making
Derek Uittenbroek considers some of the influences on patient decision making and reveals how teams can navigate biases and financing…
Dentistry
Overcoming fear of pain with nervous patients
Dental Sky explains how Dr Andrew Fennell is transforming the dental experience for nervous patients with a fear of pain.…
Dentistry
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How to deal with inappropriate patient behaviour
A DDU survey found that 11% of dental professionals had concerns about gifts given by patients, including Valentine’s cards and…
Dentistry
Unlocking dental confidence in children
Sarah Mack shares her tips for adapting your dentistry to young patients to create dental-confident children and tackle the childhood…
Dentistry
Which song is most calming to patients in a dental waiting room?
New research has revealed which song has the most positive impact on patients in a healthcare waiting room. Practice management…
Dentistry
New year, new ‘private’ start for your practice?
Patient Plan Direct shares a testimonial to show how practices can make 2024 their best year yet and find a more rewarding…
Patient management
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Making membership plan patients sticky
As more practices than ever before move to introduce membership plans, Tina Wixon offers some suggestions as to how to…
Patient management
The case acceptance problem
Joss Duggan addresses the case acceptance problem in the UK and explains what you can do to overcome it in…
Dentistry
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Should you be concerned about losing patients when converting from NHS to private?
‘Dentists, take heart!’ – Anju Jairath, Les Jones and Zoe Close address some common concerns when converting from NHS to…
NHS to Private
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