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Clear filters
Patient satisfaction – getting it right
Satisfaction, loyalty and goodwill – Rodericks dental talks about what it is like running a dental practice today. Satisfaction Running…
Dentistry
Effective communication improved with digital dentistry
It’s always good to talk, but sometimes things can get lost in translation between technician and clinician in the daily…
Laboratory
Create your dream practice – part one
Proper communication can aid a practice looking to up its private production. Dr Derry Rogers and Dr John Renshaw explain…
Private Practice
The benefits of co-ownership
What is Dentex and what benefits does the co-ownership model offer practice principals? Dentex is a co-ownership dental business that…
Private Practice
Six primary mistakes
Mary Fisher-Day says avoiding these six everyday mistakes will create positivity and increase success 1) Failure to say ‘thank you’…
Private Practice
Educate, accommodate – and don’t be late!
Louise Beddow looks at five great ways to give your patients the ultimate dental experience. Your patients’ experience determines how…
Dentistry
Soothe your practice headaches
Zoe Close examines three big headaches dental teams are facing and discusses how best to tackle them During my 30…
Private Practice
Welcome to the new world
Les Jones explains how technology is improving experiences in and out of dental practices. I recently took a business trip…
Blog
The Cost Saving Clinic at this year’s BDIA Showcase
Whether you already run a dental payment plan at your practice or you’re considering launching a plan for the first…
Private Practice
Business bites – costs to control in the run up to a sale
In the latest business bites column, Simon Hughes lists things to consider when selling your practice. Much has changed in…
Dentistry
The empowered principal – intention
What is your business intention, Neil Sikka questions. Viktor Frankl, holocaust survivor and renowned psychiatrist, wrote extensively about his experiences…
Blog
Trust – hard to build, easy to lose
Deborah Bell discusses the importance of building trust with patients and suppliers The number one ingredient when building strong and…
Private Practice
Inspiring growth
Amy D’Arcy-Burt discusses the benefits of connecting with like-minded people and businesses Throughout the year I host a breakfast club…
Private Practice
Three key factors when selecting a plan provider
Sarah Barnard, regional support manager from Practice Plan, looks at three key things you should consider when selecting a plan…
Private Practice
The dark art of setting fees
Are your fees modest, just right or too high? Simon Hocken explains how to set them and to make sure…
Private Practice
Customer value
Tim Caudrelier of 7connections presents the seven steps of customer value optimisation and how they can be used to grow…
Private Practice
Disruptive innovation
Too many practices are copying what the corporates are doing rather than truly disruptively innovating, Alun Rees says. In the 20…
Blog
Put health at the centre of your practice
Ian Eslick shares reasons to be a health-based practice and how you and your dental team can be more health…
Dentistry
UK dental overheads are a cruel joke for many dentists
The Dentist’s Advantage explains how it could help to keep your overheads under control. If you think your overhead is…
Private Practice
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