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Clear filters
Dentist refutes al-Qaeda link
A South African dentist accused of having links to al-Qaeda and the Taliban has denied the allegations. Junaid Ismail Dockrat,…
Dentistry
The sealed bleaching technique
In 1918 Abbot reported the use of a high intensity light that generates a rapid rise in the temperature of…
Dentistry
Strictly in confidence
At some time or another, every receptionist will encounter a situation where they will need to make a decision to…
Dentistry
Reach for the best
How many times have you failed to achieve goals you have set for yourself? Perhaps the goal was too ambitious,…
Dentistry
Silent exodus
Experts like to list the top reasons why patients leave dental practices. These lists are then graded, based upon the…
Dentistry
The same old story
Do you ever have times when a piece of text all but leaps up from the page and hits you…
Dentistry
Evaluating your staff
The most important asset in a dental practice isn’t the equipment, the office location or the doctor’s clinical skills. It’s…
Dentistry
Getting into gear for 2007
Having long been an advocate of an annual retreat for business owners (preferably taken in August each year), I remain…
Dentistry
Responding to complaints
There will always be patients dissatisfied with the care they receive, or whose expectations are not met in some way…
Dentistry
Managing patient expectations
Good communication is vital. Get it right and the chances are that the consultation will proceed uneventfully with a satisfactory…
Dentistry
Staying on top
Fresher’s week is over. You’ve made new friends, settled into your new home and slowly getting used to fending for…
Dentistry
The contrast principle
Don’t let the simplicity of this little ‘gem’ fool you. It is by far one of the most powerful psychological…
Dentistry
Cosmetic choreography – the basis of a beautiful smile
The demand for cosmetic dental procedures around the world seems unaffected by economic vagaries and appears to be growing at…
Dentistry
Goodwill goes a long way
There are a number of key issues that the buyer and seller need to be aware of in the exasperating…
Dentistry
Communicating with your patient
Dentistry, as with much in this world, is all about communication. Successful periodontal treatment outcomes are about patients taking on…
Dentistry
Bright, young things
Nurturing the young talent of their students and preparing them for a demanding career is the responsibility of the UK’s…
Dentistry
Three steps to the sale
I believe there is a three-step process that drives the sale of anything people buy. If you find yourself having…
Dentistry
Divide and prosper
You can manage your revenue and costs effectively by using key ratios to monitor them. But to carry out a…
Dentistry
Nothing beats good manners
Most receptionists place great value on offering excellent customer care, whilst working in a busy, high-pressure dental reception. However, your…
Dentistry
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