Simon Reynolds, Patient Plan Direct managing director, discusses how the company has grown over the last 15 years and where it stands in the industry today.
Patient Plan Direct, identifying as the UK’s most cost effective major plan provider with low plan admin fees, is celebrating a significant milestone: its 15-year anniversary. Here, Simon Reynolds, the managing director of Patient Plan Direct, reflects on the company’s journey, its evolution, and its current standing in the industry.
Simon discusses the company’s journey over its 15-year history and its current standing in the industry in an exclusive interview. He highlights the company’s evolution from a subsidiary to a standalone private entity, emphasising its focus on providing a highly cost-effective dental plan solution for practices. Simon credits the company’s growth to its ability to adapt to market demands, expanding its team and services to meet the needs of dental practices.
Patient Plan Direct now works with around 600 practices across the UK, offering tailored solutions for new plan launches, NHS to private transitions, and seamless transfers from other providers. Simon emphasises the company’s commitment to providing comprehensive plan-focused support, distinguishing it from competitors who may offer additional auxiliary services that can be wrapped up in higher admin fees.
Milestone anniversary
Looking ahead, Patient Plan Direct aims to continue improving its services and technology, with plans to enhance its portal and integrate with practice management software providers. Simon also discusses initiatives to support squat practices and engage patients early on to foster loyalty.
To mark its milestone anniversary, Patient Plan Direct is running an enhanced referral scheme and treating its entire team to a long weekend in Palma de Mallorca. Simon expresses gratitude to the team for their contributions and emphasises the importance of rewarding your team to nurture dedication.
In conclusion, Patient Plan Direct celebrates 15 years of success as a leading provider of practice-branded dental plans in the UK, with admin fees often two to three times less than other major providers. With a focus on innovation and customer service, the company looks forward to continued growth and success in the future.
For more information on dental plan support with Patient Plan Direct, contact them or visit the website:
