Newly-released data shows that 30% of participants have experienced more disrespectful behaviour from colleagues compared to during the COVID-19 pandemic.
The findings result from a survey of 1,379 dental professionals conducted by Dental Protection between March and April 2023. Around 35% of the respondents had seen or experienced ‘discourteous’ or ‘disrespectful’ behaviour from colleagues in the past 12 months.
Dr Raj Rattan, dental director at Dental Protection, said: ‘We know that for any team to succeed, each member must feel valued, respected and supported. Maintaining team harmony in the workplace is the key to organisational success and dentistry is no exception.
‘During challenging times, the need for civility and respect is even greater. A difficult day can feel much worse if interactions with colleagues are strained, or if you feel you have been treated disrespectfully.’
Of the respondents who has experienced this behaviour, a further 65% felt that it had significantly or moderately impacted their mental wellbeing. Only 25% said it had little impact.
Dr Rattan added: ‘Almost two thirds of Dental Protection members who have experienced disrespectful or discourteous behaviour from colleagues say it has impacted on their mental wellbeing, which shows how important it is to maintain a culture of civility.
‘When mental wellbeing is poor it is concerning for the individual and can impact adversely on the patient relationship. It can also have a destructive effect on patient care and result in increased absenteeism from work. In some cases, it can drive individuals to contemplate a future outside the dental profession altogether.’
‘Hugely concerning’
Dental Protection previously revealed data from the same study which showed more than half of dental nurses feel their mental health has worsened since the pandemic.
Dr Yvonne Shaw is deputy dental director at Dental Protection. In response to this finding, she said: ‘The pandemic created an exceptionally tough time for dentistry, and we know that many practices are still grappling with the aftermath. It is hugely concerning that so many dental professionals who endured the challenges of the pandemic feel that their mental wellbeing is worse off today.
‘We all have a part to play in supporting the dental team and looking to restore optimism and purpose in the profession. Many practices offered wellbeing support to dental teams during the pandemic. Wherever possible, this should continue.’
Both Dr Rattan and Dr Shaw stressed the help and support that is available to dental professionals who are struggling with their mental wellbeing. Dr Rattan said: I would also encourage members facing mental wellbeing concerns due to interactions at work to make use of our 24/7 counselling service and other wellbeing support, which is a benefit of membership with Dental Protection. The service is provided through a third-party partner and is completely confidential.’
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