patient communication
Latest Stories
Consent you can rely on
Revolutionising dental consent with clarity, confidence and protection – meet Dentistry Consent. Whether it’s miscommunication or simply misaligned expectations, the…
Dentistry
Building patient trust with silence
Strength in silence: Raabiha Maan discusses the power of active listening in managing difficult dental encounters and gaining patient trust.…
Dentistry
Dental consent, the law and you
‘The law might be complicated, but your role is simple’: Biju Krishnan breaks down the legal complexities of patient consent…
Dentistry
Why dental practices are switching to AI-driven phone systems
VoiceStack explains the benefits of AI-driven phone systems in dental practices and what you can learn from the practices that…
AI & technology
Sponsored
Three ways to master patient communication
Manrina Rhode shares her three top tips for mastering communication to help you enhance your patient interactions. Effective patient communication…
Aesthetic dentistry
Sponsored
Dr Manrina Rhode’s five top tips for excellent patient communication
Following a conversation she had with a mentee on her mentorship programme, Manrina Rhode shares her top tips for improving…
Aesthetic dentistry
Sponsored
The power of communication in practice growth
Slow down to speed up: Barry Oulton discusses elevating the dental practice through effective communication. In the non-stop busy world…
Dentistry
Mastering communication as a dental professional
Umair Afzal shares his strategies for clear and precise communication, explaining why it’s crucial for dental professionals. It’s a familiar…
Dentistry
The many benefits of follow-up systems
Treatment coordinator Tracie Barnett discusses how to create an effective follow-up system, and why they are ‘crucial’ for patients and…
Columnists
Top tips for treatment acceptance
From first impressions to showing evidence, Manrina Rhode discusses how to create a high treatment acceptance rate. Today I’m going…
Aesthetic dentistry
Five reasons why your intraoral scanner should be your best friend
Tracie Barnett discusses why an intraoral scanner is an integral piece of equipment for your dental practice. Intraoral scanning is…
AI & technology
The ultimate guide to five-star email etiquette
In this month’s Marketing Expert column, Shaz Memon discusses how to implement a five-star email etiquette with powerful customer service…
Marketing
‘Can you Whatsapp me?’ – nurturing through messages
This month Bhavin Bhatt discusses the benefits of patient communication over Whatsapp and how to use it properly. In a…
Orthodontics
Contemporary Hygienist – paying attention to patient learning styles
This month, Claire Berry and Faye Donald discuss the importance of learning styles, what each one is, and how understanding…
Oral health
Putting your communication skills to the test
Sarah Ide explains the many examples of how effective communication can help you through challenging situations you face during your…
Patient management
The four Cs of the treatment buying cycle – conversation
This month, Bhavin Bhatt discusses the importance of conversation in the Invisalign buying cycle and the best ways to communicate…
Orthodontics
The Smiling Dentist – the big sell
This month, Alif Moosajee offers his ‘rule of two’ for ‘the big sell’ of treatment, making it honest, simple and…
Dentistry
Overcoming obstacles to effective communication
Emily Howden discusses the importance of effective communication between patients and clinicians, and how potential obstacles can be overcome Effective…
Dentistry
The power of communication in dentistry
Seb Evans reports from Practice Plan’s latest Workshop Tour where Barry Oulton discusses the importance of communication and how to…
Dentistry