patient communication

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Why sales skills are essential for profitability in dentistry
Sales is often considered a dirty word in dentistry, but Ads Thanki argues that using sales skills to increase treatment…
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Jewish Dental Society chair warns of antisemitism spike as NHS moves to ban political symbols
The chair of trustees of the UK’s Jewish Dental Society has warned of a spike in antisemitic incidents in dentistry,…
Dentistry
Understanding hypersensitive gagging in dentistry
Hypersensitive gagging can turn even straightforward care into something far more difficult, not only for the clinician trying to deliver…
Dentistry
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From enquiry to treatment start: the patient journey most practices have never mapped
Join David Nelkin on 9 June at 7pm as he discusses the patient journey most practices have never mapped, from…
Patient management
NHS Modernisation Bill: patient records to be centralised across health and care services
A single patient record will avoid people having to repeat dental and medical information to different NHS providers under the…
Dentistry
Dealing with patient complaints: real cases, real solutions
Join Julie-Anne Conway on 3 June at 7pm as she discusses real cases and real solutions for dealing with patient…
Patient management
Burnout, balance and building a brand: lessons from the Singing Dentist 
We hear from dentist, creator and social media personality Milad Shadrooh – better known to millions online as The Singing…
Business
Trust before treatment: building rapport to drive case acceptance
Lia Melconian shares her top tips for building rapport with patients and explains how this can be utilised to increase…
Dentistry
AI that sells – enhance patient communication and boost case conversion with Diagnocat
Join Morven McCauley on Monday 13 October at 7pm as she discusses how AI can enhance patient communication and boost…
AI & technology
Consent you can rely on
Revolutionising dental consent with clarity, confidence and protection – meet Dentistry Consent. Whether it’s miscommunication or simply misaligned expectations, the…
Dentistry
Building patient trust with silence
Strength in silence: Raabiha Maan discusses the power of active listening in managing difficult dental encounters and gaining patient trust.…
Dentistry
Dental consent, the law and you
‘The law might be complicated, but your role is simple’: Biju Krishnan breaks down the legal complexities of patient consent…
Dentistry
Why dental practices are switching to AI-driven phone systems
VoiceStack explains the benefits of AI-driven phone systems in dental practices and what you can learn from the practices that…
AI & technology
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Three ways to master patient communication
Manrina Rhode shares her three top tips for mastering communication to help you enhance your patient interactions. Effective patient communication…
Aesthetic dentistry
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Dr Manrina Rhode’s five top tips for excellent patient communication
Following a conversation she had with a mentee on her mentorship programme, Manrina Rhode shares her top tips for improving…
Aesthetic dentistry
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The power of communication in practice growth
Slow down to speed up: Barry Oulton discusses elevating the dental practice through effective communication. In the non-stop busy world…
Dentistry
Mastering communication as a dental professional
Umair Afzal shares his strategies for clear and precise communication, explaining why it’s crucial for dental professionals. It’s a familiar…
Dentistry
The many benefits of follow-up systems
Treatment coordinator Tracie Barnett discusses how to create an effective follow-up system, and why they are ‘crucial’ for patients and…
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Top tips for treatment acceptance
From first impressions to showing evidence, Manrina Rhode discusses how to create a high treatment acceptance rate. Today I’m going…
Aesthetic dentistry
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