Patient communication and experience

Drilling through the chaos: balancing life and dentistry

‘Perfection is a myth’: Hira Arshad talks about balancing dentistry, kids and career goals. I often joke that I have…

Dentistry

Building patient trust with silence

Strength in silence: Raabiha Maan discusses the power of active listening in managing difficult dental encounters and gaining patient trust.…

Dentistry

How one AI tool can unlock hidden growth in your dental practice

VoiceStack explains how an AI telephone system could revolutionise your practice communications to unlock hidden revenue and growth. There’s one…

AI & technology

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How to boost business by prioritising precision and practitioner wellness

Dental Sky shares Renata Redka’s experience with The Wand as a tool for prioritising practitioner wellness as well as delivering…

Dentistry

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Why dental practices are switching to AI-driven phone systems

VoiceStack explains the benefits of AI-driven phone systems in dental practices and what you can learn from the practices that…

AI & technology

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‘Say ah!’ – how to overcome language barriers in dentistry

Natalie Liu explains dental professionals’ legal obligations around language barriers and shares some strategies for communication with patients who do…

Dentistry

The perfect new patient exam

Alan Clarke discusses how a comprehensive approach to care can help you deliver something special to each patient – and…

Business

How can love languages transform a patient’s experience?

To celebrate Valentine’s Day, Dr Manrina Rhode explores the role of love languages in patient communication. In her latest video, Manrina Rhode delves into…

Business

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The business of biofilm – part one

Biofilm is not just a clinical issue; it’s a business one. Its effective management can drive better patient outcomes –…

Business

Embracing the future: laser dentistry

‘My laser is as essential as my loupes or handpiece, and I can’t live without them’ – why forward-thinking dentists…

AI & technology

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A collaborative approach to dental practice design

Design expert Katie Thomas brought a client-centred approach to practice design, empowering Hannan Imran to bring his dream practice to…

Private Practice

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How will exemptions transform patient care?

Exemptions in focus: Rhiannon Jones explores how exemptions will transform patient care, enhance professional autonomy and support the delivery of…

Dentistry

Three ways to master patient communication

Manrina Rhode shares her three top tips for mastering communication to help you enhance your patient interactions. Effective patient communication…

Aesthetic dentistry

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Encouraging healthy habits for the new year

Anni Seaborne, head of general dentistry at Bupa Dental Care, discusses the importance of engaging patients in holistic health and…

Columnists

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How to communicate effectively in your dental practice

Toyin Akala discusses the power of non-verbal cues and emotional awareness in the dental environment. Effective communication is the cornerstone…

Business

Why the patient journey is key to a successful practice

How can you boost your practice’s success without investing in external marketing? Barry Oulton explains how to optimise the patient…

NHS to Private

The Kana Cup: turning positivity into profit (and lots of fun) 

Kaival Patel discusses how he builds positivity and respect in his business through healthy competition. When it comes to running…

Columnists

Reflecting on 2024: progress and milestones in dentistry

Polly Bhambra reflects on different moments from an eventful year in dentistry and her goals for the coming year. As…

Dentistry

Transforming dental practice efficiency

Nivert Tamraz highlights how Olive Tree Dental uses advanced technology to enhance patient care and boost practice efficiency. Efficiency is…

Dentistry

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