Patient communication and experience

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How to boost business by prioritising precision and practitioner wellness
Dental Sky shares Renata Redka’s experience with The Wand as a tool for prioritising practitioner wellness as well as delivering…
Dentistry
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Why dental practices are switching to AI-driven phone systems
VoiceStack explains the benefits of AI-driven phone systems in dental practices and what you can learn from the practices that…
AI & technology
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‘Say ah!’ – how to overcome language barriers in dentistry
Natalie Liu explains dental professionals’ legal obligations around language barriers and shares some strategies for communication with patients who do…
Dentistry
The perfect new patient exam
Alan Clarke discusses how a comprehensive approach to care can help you deliver something special to each patient – and…
Business
How can love languages transform a patient’s experience?
To celebrate Valentine’s Day, Dr Manrina Rhode explores the role of love languages in patient communication. In her latest video, Manrina Rhode delves into…
Business
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The business of biofilm – part one
Biofilm is not just a clinical issue; it’s a business one. Its effective management can drive better patient outcomes –…
Business
Embracing the future: laser dentistry
‘My laser is as essential as my loupes or handpiece, and I can’t live without them’ – why forward-thinking dentists…
AI & technology
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A collaborative approach to dental practice design
Design expert Katie Thomas brought a client-centred approach to practice design, empowering Hannan Imran to bring his dream practice to…
Private Practice
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How will exemptions transform patient care?
Exemptions in focus: Rhiannon Jones explores how exemptions will transform patient care, enhance professional autonomy and support the delivery of…
Dentistry
Three ways to master patient communication
Manrina Rhode shares her three top tips for mastering communication to help you enhance your patient interactions. Effective patient communication…
Aesthetic dentistry
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Encouraging healthy habits for the new year
Anni Seaborne, head of general dentistry at Bupa Dental Care, discusses the importance of engaging patients in holistic health and…
Columnists
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How to communicate effectively in your dental practice
Toyin Akala discusses the power of non-verbal cues and emotional awareness in the dental environment. Effective communication is the cornerstone…
Business
Why the patient journey is key to a successful practice
How can you boost your practice’s success without investing in external marketing? Barry Oulton explains how to optimise the patient…
NHS to Private
The Kana Cup: turning positivity into profit (and lots of fun) 
Kaival Patel discusses how he builds positivity and respect in his business through healthy competition. When it comes to running…
Columnists
Reflecting on 2024: progress and milestones in dentistry
Polly Bhambra reflects on different moments from an eventful year in dentistry and her goals for the coming year. As…
Dentistry
Transforming dental practice efficiency
Nivert Tamraz highlights how Olive Tree Dental uses advanced technology to enhance patient care and boost practice efficiency. Efficiency is…
Dentistry
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Master shade taking and patient communication with Dr Manrina Rhode
Manrina Rhode discusses the art of shade taking to help you achieve accurate restorative results. In her latest video resource…
Cosmetic Dentistry
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Charging for treatment in dentistry: an unspoken anxiety?
Jawad Abbas explains why anxieties might not just be felt by patients, but dental clinicians themselves, and offers tips for…
Patient management
Your free out-of-hours emergency dental cover this Christmas
Practice owner Edd Jones discusses how he provides emergency out-of-hours services to his patients over the festive season without any…
Business
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