Patient communication and experience
Latest Stories
Observation without assumption: the evidence on falling oestrogen and the mouth
Agata Ciukiewicz examines the evidence linking menopause to dry mouth, burning mouth and periodontal changes, explaining why dental teams must…
Dentistry
Dental team development: a day of two halves in practice management
Lisa Bainham explains why focusing on the patient journey and team communication makes dental team development an investment in better…
Dentistry
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The future of private dentistry: prepare to be compared
Anthony Gedge revisits his 2020 predictions for private dentistry and asks whether practices are ready for patients to compare prices,…
Dentistry
Perimenopause and menopause: signs to look out for in dental patients
Rafina O’Brien shares the signs of perimenopause and menopause that should prompt dental professionals to ask more questions. Perimenopause and menopause…
Dentistry
Why nGAGE is passionate about the Patient Experience Award
Some awards reward the achievement that’s easiest to see, the biggest numbers, the fastest growth. nGAGE wanted its name next…
Dentistry
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Dental trauma is a first aid problem, not just a dental one
Yousuf Ibrahim explores gaps in dental trauma first aid and how dentists can help parents, teachers and coaches act before…
Dentistry
63% of implant patients not told about bone graft materials, survey finds
A survey found that 63% of implant patients said their clinician did not discuss different bone graft materials with them…
Dentistry
Why technically strong prosthetics get rejected
Even a technically strong prosthetic, which has been manufactured to exact specifications and fits first time in the mouth, can…
Laboratory
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Why your number one Google ranking is now almost worthless
David Nelkin explains how ranking number one on Google is no longer the best way to get potential patients hearing…
Business
Visual AI is transforming patient communication, says Gensmile Dental clinical director
Dr Asad Rahman explains how radiographic AI is helping patients better understand their oral health, supporting informed consent and increasing…
AI & technology
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Next Top Digital Dentist: reflections, growth and looking ahead
Last year Sheena Tanna became Dentistry‘s Next Top Digital Dentist. As her journey draws to a close, she reflects on…
AI & technology
Why sales skills are essential for profitability in dentistry
Sales is often considered a dirty word in dentistry, but Ads Thanki argues that using sales skills to increase treatment…
Business
How ‘dentist’s dentist’ George Cheetham has perfected patient care
How George Cheetham’s approach to patient care is driving growth across his multidisciplinary clinics and earning a reputation as a…
Dentistry
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Dentistry under pressure: surge in claims reveals indemnity time bomb
Dentists face a triple threat of a sharp rise in complaints, regulatory investigations, and civil claims from frustrated patients, according…
Business
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Dental practice communication is key to preventing complaints, DCS report finds
A dig into the Dental Complaints Service (DCS) Review 2023-2024 offers a more reassuring message for the profession than its…
Patient management
Understanding the feelings behind patient decision making
Barry Oulton uncovers why every patient decision is driven by feelings and how an awareness of this can transform patient…
Dentistry
Four in 10 transgender people have avoided dental care
Around 42% of transgender (trans) people said they had avoided accessing dental care in a report on trans experiences of…
Dentistry
Enhancing patient-centred care through routine digital scanning
The Aligner Dental Academy shares findings from the ADA Digital Pilot Programme, highlighting the benefits of digital scanning for the…
Orthodontics
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Optimising the patient journey: from first contact to treatment completion
How do you ensure every patient receives consistent five-star service from initial enquiry through to treatment completion? Dr Manrina Rhode…
Cosmetic Dentistry
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