Patient communication and experience

Words that wow: using communication to shape the patient journey

Success in a healthcare setting relies on effective communication – Gareth Edwards and Zak Kara explain how they use language…

Business

‘Shaky and surreal’: coping with cardiac arrest in the dental practice

Lydia Austin explains how she managed a patient’s cardiac arrest in her practice and shares her advice for navigating severe…

Dentistry

Highlighting patient care in a complex implant case

Shi Karim and his patient discuss a recent implant case and the entire practice team’s award-winning approach to patient care.…

Clinical Dentistry

The advent of diagnostic testing in dentistry

Victoria Sampson explores diagnostic testing and how it can improve the patient journey. For nearly a century, our medical colleagues…

Dentistry

What I learned running a blood pressure pilot in my dental practice

After his dental practice took part in a blood pressure pilot, Jeff Sherer explains how the additional service helped to…

Dentistry

How to create a high-value patient experience in private dentistry

Private dentistry inevitably comes with a higher price tag than NHS treatment – Chris Nicholson explains how to ensure your…

Dentistry

Technology in dentistry: ‘You have to move with the times’

Cutting-edge technology is transforming the patient experience – Dental Sky explains why it is important to keep up to date.…

AI & technology

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Why being present is just as crucial as your dental skillset

Raabiha Maan shares a heart-warming tale of why your presence is as valuable as your skillset. They weren’t coming for…

Business

Why being a treatment coordinator is more than just a scan

Leanna Best details how a skilled treatment coordinator can elevate patient understanding to build business growth. Effective communication builds trust,…

Dentistry

Drilling through the chaos: balancing life and dentistry

‘Perfection is a myth’: Hira Arshad talks about balancing dentistry, kids and career goals. I often joke that I have…

Dentistry

Building patient trust with silence

Strength in silence: Raabiha Maan discusses the power of active listening in managing difficult dental encounters and gaining patient trust.…

Dentistry

How one AI tool can unlock hidden growth in your dental practice

VoiceStack explains how an AI telephone system could revolutionise your practice communications to unlock hidden revenue and growth. There’s one…

AI & technology

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How to boost business by prioritising precision and practitioner wellness

Dental Sky shares Renata Redka’s experience with The Wand as a tool for prioritising practitioner wellness as well as delivering…

Dentistry

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Why dental practices are switching to AI-driven phone systems

VoiceStack explains the benefits of AI-driven phone systems in dental practices and what you can learn from the practices that…

AI & technology

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‘Say ah!’ – how to overcome language barriers in dentistry

Natalie Liu explains dental professionals’ legal obligations around language barriers and shares some strategies for communication with patients who do…

Dentistry

The perfect new patient exam

Alan Clarke discusses how a comprehensive approach to care can help you deliver something special to each patient – and…

Business

How can love languages transform a patient’s experience?

To celebrate Valentine’s Day, Dr Manrina Rhode explores the role of love languages in patient communication. In her latest video, Manrina Rhode delves into…

Business

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The business of biofilm – part one

Biofilm is not just a clinical issue; it’s a business one. Its effective management can drive better patient outcomes –…

Business

Embracing the future: laser dentistry

‘My laser is as essential as my loupes or handpiece, and I can’t live without them’ – why forward-thinking dentists…

AI & technology

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