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Clear filters
Failures in dental implant therapy
Following on from my last article on treatment failures in periodontal therapy, I now want to look at dental implants.…
Dentistry
Failure in periodontal therapy
My next two articles will focus on treatment failures in the fields of periodontal care and dental implant therapy. Failure…
Dentistry
The bite splint experience
What is your problem? Dr LD Pankey began all his interviews and examinations with this question. He knew that no…
Dentistry
What dentists can learn from Ronald Reagan
Whatever else you may have thought of him, Ronald Reagan was a leader if ever there was one. People followed…
Dentistry
How to motivate your patients
I’m on the road a lot, sharing systems with thousands of dentists and their teams. Recently, a dentist asked me:…
Dentistry
Responding to complaints
There will always be patients dissatisfied with the care they receive, or whose expectations are not met in some way…
Dentistry
Managing patient expectations
Good communication is vital. Get it right and the chances are that the consultation will proceed uneventfully with a satisfactory…
Dentistry
Goodwill goes a long way
There are a number of key issues that the buyer and seller need to be aware of in the exasperating…
Dentistry
A case of whitening ‘failure’
It was supposed to be a routine whitening follow-up visit. The record indicated that the patient began with a shade…
Dentistry
Opening soon?
It’s easy to see why the notion of starting up a new practice can appear so attractive to many dentists.…
Dentistry
All change
By now most of you who have been practising under the NHS will have either signed the new contract or…
Dentistry
Boutique surgery
So there I was, in Herefordshire at 9pm on a cold Monday night in early March, following directions to an…
Dentistry
An online presence
Many practice managers dwell over whether their businesses should have a website. In my opinion even dental practices, which invariably…
Dentistry
A private affair
Before I talk about what I think constitutes a private patient, I have to tell you about a recent lecture…
Dentistry
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