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Setting the standard
In our experience at Samera Ltd, we have found that the majority of dentists focus only on the clinical aspects…
Dentistry
The deadly middle
A year had passed since Nancy and Peter Milton moved into Middletown. The married couple had not yet sought the…
Dentistry
A golden opportunity or a minefield?
The Dentists Act of 1956 had prohibited dentists from running their practices through the medium of a limited company, with…
Dentistry
Stress in the practice: a case study
When I ask the attendees at my practice management seminars if any of them are experiencing stress, they don’t raise…
Dentistry
Reducing the risk factor
Like good stand-up comedy, efficient investment relies on expert timing. Get it wrong and you could end up buying your…
Dentistry
Does your logo reflect the right you?
The British Dental Practice Managers’ Association (BDPMA) recently undertook a logo review in line with the organisation’s general strategic overhaul.…
Dentistry
Sealing the deal
Many articles have been written about aspects of the sale process, but this two-part series identifies the key problems that…
Dentistry
Hitting the target
If you have followed my articles with some interest, I am sure by now you must have realised how important…
Dentistry
Adopting email netiquette
It is startling to find that, in this day and age, some companies have still not realised the importance of…
Dentistry
Three steps to the sale
I believe there is a three-step process that drives the sale of anything people buy. If you find yourself having…
Dentistry
A hairy business
‘I work in a very confined environment,’ I said while explaining my stress to a non-dental friend. ‘Have they given…
Dentistry
How to beat the summer blues
Every month I spend a full day on the telephone with my clients – that’s 15 minutes with each of…
Dentistry
Creating a clear vision
What is the difference between an organisation’s mission and its vision? When asked this, many business professionals, including dentists, find…
Dentistry
Reaping the rewards
With so many demands made on a practice budget, it is important that any expenditure you make will benefit your…
Dentistry
Getting patients to work for you
This article is powerful and could make you about £55,000 better off. It focuses on the psychological principle of reciprocity,…
Dentistry
Hiring on all cylinders
Taking on a new associate happens regularly in many dental practices, and each and every time it occurs, it presents…
Dentistry
Are you listening?
Dentistry is a fast-paced, challenging industry and, as managers, we are faced with different obstacles each day. How we deal…
Dentistry
Threshold of profit
It is vital to have access to up-to-date financial data, know your practice’s cost structure and the basics of business…
Dentistry
Opening soon?
It’s easy to see why the notion of starting up a new practice can appear so attractive to many dentists.…
Dentistry
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