Tim Caudrelier

Tim Caudrelier

Author at Dentistry Online

Tim is an experienced and versatile business consultant, coach and mentor with a proven track record. He has extensive experience in driving growth, cost management and service improvement in the hospitality, health and leisure markets. He is a partner in 7connections business coaching.
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Posted in Posts

Marketing: old vs new?

Tim Caudrelier asks, should your marketing strategy change depending on whether your practice is brand new or well established? For any business that relies on the custom of the public, it is essential that people know about it and what it offers. Particularly when a new business opens, loud and widespread advertising is necessary to encourage … Continued

Posted in Posts

Customer value

Tim Caudrelier of  7connections presents the seven steps of customer value optimisation and how they can be used to grow your dental practice There are three ways to grow a business: increase the number of customers; enhance the average transaction value per consumer; and raise the number of transactions per customer. To achieve this in … Continued

Posted in Posts

Playing with a straight bat

The patient’s experience should remain at the forefront of any marketing strategy, says Tim Caudrelier. Dentistry is a healthcare profession with a two-fold role – to provide a healthcare service to patients and to make a profit (Finkbeiner and Finkbeiner, 2015). The relationship is often thought of as being complicated and contentious, but with a … Continued

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