Claire Wigley

Claire Wigley

Author at Dentistry Online

Claire Wigley is part of the compliance team at Isopharm, now part of CODE. She assists with the compliance solutions and ensures training content is accurate and current. With more than 30 years’ dental industry experience working within both independent and corporate environments, Claire has a passion for the industry. She developed her knowledge and skills by working within various roles including as a qualified dental nurse, a compliance manager, a multi-site practice manager, and an area development manager.

Posted in Posts

Dealing with difficult patients

Communication is key in dentistry, particularly when it comes to dealing with difficult patients, Claire Wigley says. Dealing with aggression and challenging behaviour in the workplace is very stressful and can affect the whole team. Under the current circumstances, tensions are understandably a little more fraught than usual; we’ve all felt the stresses and strains…

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