
Explore what makes a dental practice sustainable and profitable, with practical insights on balancing business performance, patient care and team wellbeing in today’s changing dental landscape.
By the end of this webinar, attendees will have a better understanding of the challenges and opportunities facing dental practices and the practical steps they can take to support long-term sustainability and profitability.
Learning outcomes
- Recognise the key challenges and opportunities affecting dental practices today
- Understand the factors that contribute to a sustainable and profitable practice
- Explore the role of NHS, mixed and private practice models in long-term sustainability
- Identify practical ways to improve profitability, patient experience and team engagement
- Consider actions that could help strengthen and future-proof their practice.
The speakers
Les Jones
Les Jones is the creative director at Practice Plan. He has over 30 years’ experience of working within the creative and dental sectors in the fields of design, branding, marketing and strategic consultancy. Les is also an accomplished writer and speaker and has spoken at dental events across the UK and written extensively for FMC publications.
Manish Chitnis
Dr Manish Chitnis is a cosmetic dentist with more than 28 years of dental experience.
He, along with his wife, Dr Shilpa Chitnis, is a principal dentist and owner of Dental Concepts, a family-owned practice group which includes five dental practices in the UK and one in India, all providing advanced and best in class treatment, combined with a unique patient experience.
Manish is also the owner of a groundbreaking dental business management software DenTTrack, which helps dental practices streamline their systems and processes so as to run their practice on an autopilot.
Lauren Harrhy
Lauren is the principal dentist and owner of Sparkle Dental Centre. In addition to her clinical role, she is a strong advocate for the mental health and wellbeing of dental professionals. She is a founding member and current trustee of Confidental – a helpline offering emotional support and crisis signposting for dentists.
Lauren is also closely involved in shaping the future of NHS dentistry in Wales, having taken part in contract reform negotiations. She co-chairs the BDA’s Equality, Diversity and Inclusion Committee and serves on several other BDA committees, where she continues to represent and support the profession.
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