Tuesday
11
August
Webinar
The two growth levers most practices forget: existing patients and the community on your doorstep
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1CPD
1CPD
Dentistry Webinar - Live
11 August 7:00pm London

The two growth levers most practices forget: existing patients and the community on your doorstep

Speaker: David Nelkin
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The two growth levers most practices forget: existing patients and the community on your doorstep

Most practices pour their marketing budget into chasing strangers through Google and Meta, while ignoring the two cheapest, most reliable sources of growth they already have – the patients in their database and the community on their doorstep.

This webinar walks through the full system for both: how to reactivate dormant patients and turn existing ones into referrers, and how to build a structured local marketing layer across partnerships, healthcare networks, schools, corporate, events and media. The practices doing this consistently outgrow the ones spending more on ads.

Learning outcomes

  • Identify the five highest-value growth opportunities sitting inside their existing patient base and apply a practical system for each: reactivation, treatment follow-up, family marketing, internal recommendations, and structured referrals
  • Build a structured reactivation campaign for dormant patients that delivers measurable revenue within 90 days, at a fraction of the cost of paid acquisition
  • Apply the five-pillar local marketing framework covering business partnerships, leveraging local resources, community engagement, corporate wellness, and educational initiatives – with specific tactics for each
  • Identify and approach the right local partners across health and wellness, healthcare providers, schools, employers, estate agents, cafés, and influencers – using a structured outreach process that turns cold contacts into reciprocal relationships
  • Apply the promote, convert, grow framework as a diagnostic tool to identify which pillar of their own funnel has been most under-invested and where the biggest returns are likely to come from
  • Leave with three immediate actions for existing patients and three for community marketing that can be put in motion within the next 30 days without increasing the marketing budget.

Speaker: David Nelkin

David Nelkin is the founder and CEO of Xcelerator Dental, a specialist dental marketing agency focused on practice growth.

With over 11 years of experience working with more than 200 dental practices, David is recognised as a thought leader in dental marketing. Under his leadership, Xcelerator Dental has won multiple awards, including Website of the Year at all three major dental awards in 2024 and CSR awards for sustainability initiatives.

David is passionate about simplifying the path to growth for dental practices.

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This Continuing Professional Development (CPD) activity fully complies with the CPD requirements of the General Dental Council. FMC certifies this activity for one hour of enhanced CPD in the subject of The two growth levers most practices forget: existing patients and the community on your doorstep

This CPD meets the criteria for the GDC’s development outcome B

Data notice: This webinar is hosted by Dentistry.co.uk (Finlayson Media Communications Ltd) on behalf of Xcelerator Dental who is the Data Controller for your registration and attendee data. We act as Data Processor and will share your registration and attendance details with them for webinar administration and follow-up. See our Webinar Terms & Conditions for more details.

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