Dentistry.co.uk Webinar Terms & Conditions
Last updated: 31 July 2026
These Terms & Conditions (“Terms”) apply when you register for, access or attend a webinar hosted on Dentistry.co.uk (a “Webinar”). By registering for, accessing or attending a Webinar, you agree to these Terms. If you do not agree, please do not register or access the Webinar.
1. Who we are
The Dentistry.co.uk webinar service is operated by Finlayson Media Communications Limited (“FMC”, “we”, “us” or “our”), 1 Hertford House, Farm Close, Shenley, Hertfordshire, WD7 9AB, United Kingdom.
Webinars are often delivered on behalf of a sponsoring or commissioning organisation (the “Client”). The Client for each Webinar will be identified on the registration page or in the Webinar description.
2. Definitions
- Attendance Data means information created when you access or attend the Webinar, including join and leave times, duration, engagement, on-demand viewing, polling responses, questions, chat and technical logs.
- Dentistry SSO means the Dentistry Single Sign On service used to authenticate users for Dentistry.co.uk products and services.
- Registration Data means the information you submit when registering and relevant Dentistry SSO information used to complete or authenticate the registration.
- Webinar Data means Registration Data and Attendance Data together.
- Webinar Platform means the technology and providers used to register, host, stream, record and deliver the Webinar.
3. Registration and eligibility
3.1 Accurate information
You confirm that the information you provide is accurate and up to date.
3.2 Professional audience
Webinars are intended for a professional audience. If you register on behalf of an organisation, you confirm that you are authorised to do so.
3.3 Right to refuse or withdraw access
We may refuse, suspend or cancel a registration where we reasonably believe it is fraudulent, abusive, disruptive or otherwise in breach of these Terms.
4. Dentistry SSO and account access
4.1 SSO registration
You may register using Dentistry SSO. Where SSO is used, relevant account information such as your name, email address and professional profile may be used to streamline registration and authenticate access.
4.2 Account security
You are responsible for maintaining the confidentiality of your login details and activity under your account. Notify us promptly if you suspect unauthorised use.
5. Webinar delivery, changes and cancellations
5.1 Changes
Webinar dates, times, speakers, format and content may change. We will try to give reasonable notice of material changes.
5.2 Cancellations
A Webinar may be cancelled for operational or other reasons. Where possible, we will notify registrants and may offer an alternative date or on-demand content.
5.3 Availability
Access to a Webinar or on-demand content may be interrupted because of network issues, maintenance or platform limitations. Continuous availability is not guaranteed.
6. Recordings, questions and contributions
6.1 Recording
Some Webinars are recorded. Planned recording will normally be stated on the registration page and announced again before recording starts.
6.2 Contributions
If you submit a question, chat message, poll response or other content (a “Contribution”), you grant FMC and the Client a non-exclusive, royalty-free right to use, reproduce and display it for Webinar delivery, reporting, follow-up materials and any notified recording or transcript.
6.3 Visibility
Your name and Contributions may be visible to the Client, presenters, moderators and other attendees depending on the Webinar format and platform settings.
6.4 Content standards
You must not submit unlawful, defamatory, harassing, discriminatory, infringing or otherwise inappropriate Contributions. We may remove Contributions or access where reasonably necessary.
7. Acceptable use
You must not:
- interfere with the Webinar Platform or its security;
- attempt to gain unauthorised access to systems, networks or data;
- transmit malware, spam or abusive communications;
- copy, record, scrape or capture Webinar content except where explicitly permitted; or
- impersonate another person or misrepresent your affiliation.
We may suspend or terminate access for a breach of these Terms.
8. Intellectual property
Webinar content, including slides, speaker materials, handouts, recordings and branding, is owned by the Client, FMC, the speakers or their licensors as applicable.
Unless stated otherwise, you may view the Webinar for your personal professional use. You must not reproduce, distribute, sell, publicly display or create derivative works from Webinar content without the relevant rights holder’s permission.
9. Disclaimers
Webinars are provided for information and educational purposes and do not constitute clinical, legal, financial or other professional advice. While FMC and the Client aim to provide helpful and accurate content, we do not guarantee completeness, accuracy or suitability for a particular purpose. We are not responsible for third-party content, products, services or websites referred to during a Webinar.
10. Limitation of liability
To the fullest extent permitted by law, FMC excludes liability for indirect, consequential, special or punitive loss and for loss of profit, revenue, goodwill, business opportunity or data arising from registration for or attendance at a Webinar.
To the fullest extent permitted by law, FMC’s total liability to you for claims arising out of or connected with a Webinar will not exceed £100 or, if you paid a fee to attend, the fee you paid for that Webinar, whichever is higher.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any liability that cannot lawfully be excluded.
11. Data protection and privacy
11.1 Controller and processor roles
The Client identified on the registration page is the controller of Webinar Data processed for its Webinar. FMC acts as the Client’s processor, using Webinar Data on its documented instructions to provide registration, authentication, Webinar delivery and attendee reporting. Where no external Client is identified, FMC is the controller and the registration page will explain FMC’s purposes and lawful basis.
FMC acts as an independent controller for limited purposes including platform and account security, preventing fraud or abuse, maintaining operational logs, administering these Terms and meeting legal obligations.
The registration page includes a data notice identifying the Client and explaining that registration and attendance information will be supplied to it. For example:
Data notice: This webinar is hosted by Dentistry.co.uk (Finlayson Media Communications Limited) on behalf of the Client identified on this page, which is the controller of your registration and attendee data. FMC acts as processor and will share your registration and attendance details with the Client for webinar administration and follow-up.
11.2 Webinar Data collected
Depending on the Webinar and fields requested by the Client, Webinar Data may include:
- name, email address, telephone number, job title and organisation;
- professional role, practice type, interests and GDC number where requested;
- registration, attendance, join and leave times, duration, on-demand viewing, polling, questions, chat and engagement information; and
- IP address, device, browser and platform logs.
The specific fields requested will be shown during registration. Required fields are needed to register, authenticate and report attendance; registration cannot be completed without them. Optional fields will be identified where applicable. We do not intentionally request special-category data through the standard Webinar registration process.
11.3 Sharing with the Client
Registration and participation require Webinar Data to be made available to the named Client. If you do not want this disclosure to take place, do not register for or attend the Webinar.
The Client processes the data under its own privacy notice and is responsible for its purposes, lawful basis and follow-up communications. The Client’s identity and a link to its privacy notice will be provided before registration.
11.4 Lawful basis and follow-up
For the standard FMC Webinar configuration, the Client receives registration and attendance data for Webinar administration and relevant follow-up on the basis of its legitimate interests following a legitimate interests assessment. Registration and attendance reporting are necessary to deliver the Webinar and do not themselves amount to consent to unrelated marketing. The Client must consider attendees’ reasonable expectations, data-protection rights and the direct-marketing rules that apply to any communication.
Where the Privacy and Electronic Communications Regulations require consent for electronic marketing, marketing may be sent only where a valid consent or another permitted route such as the electronic-mail soft opt-in applies. Where a Client requires consent for particular marketing, the registration journey may include a separate, optional and unticked consent choice. If you do not select it, the Client must not use your data for marketing that requires that consent.
You can object to or unsubscribe from marketing at any time using the sender’s unsubscribe mechanism or by contacting the sender.
11.5 Service providers and international transfers
FMC uses Webinar, identity, cloud, email and business-productivity providers to deliver the service. Providers and approved subprocessors may process data in the UK, European Economic Area, United States or other countries.
Where UK personal data is transferred to a country without an applicable UK adequacy regulation, FMC uses an appropriate safeguard such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses or another safeguard permitted by UK data protection law. You may contact FMC’s Data Protection Officer for information about the safeguard relevant to a particular Webinar service.
11.6 Retention
Under FMC’s standard Webinar arrangement, FMC’s copy of registration, attendance and Client-reporting data, and the Client’s Webinar lead data supplied through that arrangement, are retained for one year after the Webinar and then deleted. A Webinar-specific notice may identify a different period where justified. Security logs, dispute records or information subject to a legal hold may be retained longer where necessary.
11.7 Your rights
Requests about Webinar Data used by the Client should normally be directed to the Client as controller. If you contact FMC, we may refer the request to the Client and assist it as required.
For FMC’s limited independent-controller processing, contact the Data Protection Officer at [email protected]. Depending on the processing, your rights may include access, rectification, erasure, restriction, portability, objection and withdrawal of consent. There is normally no fee for exercising a data-protection right.
12. Complaints
Contact the Client first about its use of Webinar Data. You may also contact FMC’s Data Protection Officer at [email protected], 1 Hertford House, Farm Close, Shenley, Hertfordshire, WD7 9AB.
You have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
13. Changes to these Terms
We may update these Terms from time to time. The version displayed when you register will apply to that registration and attendance unless a change is required by law or is necessary to protect the service or its users.
14. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes arising from or connected with these Terms, except where mandatory consumer law provides otherwise.