Practice management and operations

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Building a business: leadership lessons from the architecture sector
Architecture titan Scott Millington shares how a focus on buildability, clear communication and stepping away from the ‘lead worker’ role…
Business
The mindset behind market leadership
In a market where many are content to follow, Nick Caesari explains how a leadership mindset built on innovation, intentional…
Business
Money alone is not enough: the five pillars of true satisfaction
Raj Jagadish explains how dental professionals can maintain long-term career satisfaction by prioritising five fundamental pillars. When the diary is full,…
Business
What the CMA investigation tells us about the future of private healthcare markets
The launch of a Competition and Markets Authority (CMA) market study into private dentistry represents an important inflection point for…
Dentistry
Is your piped nitrous oxide leaking dental practice profit?
A landmark decommissioning project at St Bartholomew’s Hospital has cut nitrous oxide wastage from 98.5% to just 5%, offering a…
Business
Are TV soundbites damaging dentistry?
Seb Evans responds to the unfair portrayal of private dentistry on TV chat shows to explain why dental practice profits…
Dentistry
Why the front desk is dentistry’s highest operational risk
Sean Higgins explains the impact of changing patient expectations on the dental front desk – why are the demands higher…
Business
What can the US teach the UK about the business of dentistry?
Scott Leune speaks to Dentistry about the US recipe for dental business success and how UK professionals can access this…
Business
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Lessons from the business guru behind Kinky Boots
We hear from business leader Steve Pateman, whose story inspired the iconic broadway musical Kinky Boots, on breaking away from…
Business
Habit formation: changes that last past January
Rana Al-Falaki explains how to nail your new year resolutions this January with a sustainable approach to habit formation. January…
Business
Navigating a small space in dental practice design
Lucy Walker and Charlotte Malagoni explain how to overcome the challenges of a small space when designing a bijou dental…
Business
Operational efficiency: the biggest mistakes your practice is making
Rasnaam Tiwana explains how dental practices can achieve peak operational efficiency, starting with simplifying payments, systems and tools. Clinically, dentistry…
Business
My (not so) big, beautiful build: sustainable growth in dentistry
Diana Ferati offers a lesson in the art of small, subtle and carefully calibrated business growth that remains sustainable over the…
Business
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What is the secret to great leadership in dentistry?
Rana Al-Falaki explains how building happiness into your day to create fun and fulfilment can transform performance in any dental…
Business
Habit stacking: managing dentistry’s emotional rollercoaster
Raabiha Maan explains how the principle of habit stacking can help you handle the emotional ups and downs of working…
Business
Dentists – disrupt or be disrupted: business lessons from a former airline managing director
Dave Bryon, former managing director of low-cost airline bmibaby, built a career on doing things differently. In this latest podcast…
Business
Aim, act, attain: making summer goals last past September
Rana Al-Falaki explains how the NAIL-IT model can instil tangibility to help dental professionals turn summer goals into sustainable success.…
Business
How holistic wellness is redefining success in dentistry
Championing a vision of holistic dentistry that goes beyond fixing teeth, James Goolnik explains how his commitment to challenging norms…
Dentistry
Modernising a family-owned dental practice
Jeet Parekh explains how he built on family-owned Kai Dental’s legacy to create an award-winning multidisciplinary practice that exemplifies modern…
Business
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