October 2021
On demand : A seamless patient journey, with Dentally
Speaker(s): Ross Drynan, Ben Flewett
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Webinar Details
The Speakers

A seamless patient journey, with Dentally

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The patient’s journey with Dentally is seamless from start to finish, providing an exceptional experience and helping you build better relationships.

As restrictions ease and practice footfall increases, this webinar aims to help you increase patient engagement with our easy-to-use tool kit - leverage the power of the cloud and positively influence the patient journey with Dentally.

Learning outcomes

  • Enhance your patient journey
  • Utilise technology to mitigate risk and keep both patients and staff safe
  • Optimise workflow by cutting out pain points and giving staff more time for those things that are important.

Speaker: Ross Drynan

As the Customer Success Manager at Software of Excellence, Ross has years of first-hand experience in the challenges and opportunities that the industry faces. Working closely with practices, Ross is passionate about understanding the drivers and behaviours within the team and using data to help practices reach their full potential. Ross regularly delivers leadership, communication and data workshops, whilst continuing his work with evolving the Customer Success programme

Speaker: Ben Flewett

Originally from New Zealand, Ben has been the Managing Director of Henry Schein One for over 10 years and is responsible for the Software of Excellence and Dentally. Ben is passionate about helping the dental profession understand how practice management software can be used to deliver clinical excellence, improved financial performance, practice efficiency and importantly exceptional patient care.  With a strong belief in the power of data, Ben has been at the forefront of Software of Excellence’s Customer Success programme which has helped educate thousands of dentists on the importance of understanding and monitoring the key performance metrics within the practice; to enact change based on learnings.  Ben has extensive knowledge of all aspects of dental practice management and has spoken widely on the role of data and software in improving practice efficiency.
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