communication
Latest Stories
Then and now: COVID-19 and PPE from a dental nurse’s perspective
Student dental nurse Alis Fleming discusses how PPE has influenced the way she works in the dental practice. With the…
Dental Nursing
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The digital dentist – language
In this month’s Digital Dentist column, Alif focuses on language and how dentists should plan what they say to patients.…
Dentistry
Providing the right tools for the job: Bupa boosts clinician confidence with launch of Communications Clinic
Bupa Dental Care (BDC) is launching a bespoke training offering – Communications Clinic – for its clinicians to help them…
Dentistry
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The hidden cost of PPE
Dan Durie explains how PPE is impacting communication and explores other methods practices can use to speak to patients. The…
Dentistry
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Selling with integrity
What do you think of when you hear the word ‘salesperson’? For many healthcare professionals, ‘sales’ is a dirty word.…
Dentistry
The Dental Lab Expert – your team and communication in times of crisis
In the first of a new series, Ashley Byrne gives us an insight into how the COVID-19 pandemic is impacting…
Laboratory
Never let level 3 PPE get in the way of good communication: dentistry in a COVID-19 world
Dr Mac Bule explains how to avoid letting new ways of practising dentistry get in the way of good communication…
Dentistry
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How to kick-start your laboratory
Cheryl Hayes looks at how to get your lab business going again following the COVID-19 pandemic. With the dental profession…
Laboratory
What difference would having a steady stream of ‘pre-qualified’ private patients make to you post COVID-19?
Dr Barry Oulton explains why communication and connection is even more important to securing your success in 2021. Last year…
Private Practice
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How changing your words can change your results
By changing words you can change your results, says Jane Lelean. The concept of your words changing your results is…
Dentistry
Rebuilding relationships with your patients
Lynne Clark speaks to Barry Oulton about how practice leaders can begin rebuilding relationships with their patients after lockdown. For…
Private Practice
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Are you effectively communicating as a dental team?
Jasdeep Hall explains how to incorporate effective communication within the dental practice to help both your patients and your team.…
Dentistry
10 steps back to practice after COVID-19 – communication
Added PPE can add barriers when communicating with patients. Barry Oulton explains how to keep communication at the forefront of…
Private Practice
Dental news you’ve missed this week
Missed out on this week’s dental news? No problem, here’s what happened over the past seven days… Black Lives Matter…
Dentistry
How do we tackle communication effectively with patients after COVID-19
Amber Ojak explains why communication is key in attracting patients back to the dental practice after COVID-19. COVID-19 has shaken…
Oral health
Are you prepared for the new level of communication patients need and are likely to expect?
Smilevision is helping dental practices reopen with its library of videos and leaflets available to download. With dental practices now…
Dentistry
Top five reasons for complaints – communication
David Lauder examines the most common factors in dental complaints and how to avoid them. Communication problems are a common…
Dentistry
The love of people watching
Make sure you pay closer attention when watching those around you, says Catherine Rutland. Have you ever sat at the…
Dentistry
How to lead a more productive, profitable and happy team
Mark Topley discusses what can be done in practice to ensure you are doing the right things and how to…
Dentistry