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Forging better partnerships with laboratories
The dental laboratory is a critical partner in practice success. Or at least it should be. The relationship that dentists…
Dentistry
What dentists can learn from Ronald Reagan
Whatever else you may have thought of him, Ronald Reagan was a leader if ever there was one. People followed…
Dentistry
The price of counting the pennies
We are a nation of great knockers. We love to knock success and celebrity. We also love to hate profitable…
Dentistry
As one door closes . . .
On 31 December 2006 the British Dental Receptionists’ Association (BDRA) sadly ceased to exist. The British Association of Dental Nurses…
Dentistry
Your route into primary dental care
As a newly qualified dentist, you’ve considered the options and decided to pursue a career in primary dental care. So,…
Dentistry
Lib Dems issue recruitment pledge
The Scottish Liberal Democrats have vowed to embark on an international search in order to find 100 extra dentists for…
Dentistry
Strictly in confidence
At some time or another, every receptionist will encounter a situation where they will need to make a decision to…
Dentistry
Bristol’s Mr President tells all
It’s all change at Bristol Dental School, with alterations to the curriculum in place and plans for expansion on the…
Dentistry
Training DSAs in London’s East End
The Abbey Road training scheme for dental surgery assistants (DSA), which celebrated eight years of hard work this summer, is…
Dentistry
Evaluating your staff
The most important asset in a dental practice isn’t the equipment, the office location or the doctor’s clinical skills. It’s…
Dentistry
Putting ideas into action
There really is no magic to running a financially successful dental practice, as the majority of our clients know. There…
Dentistry
Responding to complaints
There will always be patients dissatisfied with the care they receive, or whose expectations are not met in some way…
Dentistry
Decision making in periodontics
If you get a spare few minutes you must read books by Malcolm Gladwell. His work is easy reading but…
Dentistry
The right route?
New dental companies are finally being allowed to form following this summer’s removal of restrictions on practices wishing to incorporate.…
Dentistry
Managing patient expectations
Good communication is vital. Get it right and the chances are that the consultation will proceed uneventfully with a satisfactory…
Dentistry
Getting the message across
Image, as regular readers of Blue Horizons articles will be aware, is vital to a practice’s success. To your patients,…
Dentistry
Goodwill goes a long way
There are a number of key issues that the buyer and seller need to be aware of in the exasperating…
Dentistry
Setting the standard
In our experience at Samera Ltd, we have found that the majority of dentists focus only on the clinical aspects…
Dentistry
The deadly middle
A year had passed since Nancy and Peter Milton moved into Middletown. The married couple had not yet sought the…
Dentistry
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