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Failure in periodontal therapy
My next two articles will focus on treatment failures in the fields of periodontal care and dental implant therapy. Failure…
Dentistry
The ears have it
I was once accused, following a lecture I presented, of not living in the real world. I actually accepted it…
Dentistry
How to motivate your patients
I’m on the road a lot, sharing systems with thousands of dentists and their teams. Recently, a dentist asked me:…
Dentistry
Straumann’s new beginning
Straumann recently opened the doors to its new, multi-functional and highly impressive UK base. Dentistry took up its invite. .…
Dentistry
Introducing Galip Gürel
Increasing consumer awareness about the range of cosmetic dental treatments available, and their benefits, has led to surge in patient…
Dentistry
Evaluating your staff
The most important asset in a dental practice isn’t the equipment, the office location or the doctor’s clinical skills. It’s…
Dentistry
Responding to complaints
There will always be patients dissatisfied with the care they receive, or whose expectations are not met in some way…
Dentistry
Decision making in periodontics
If you get a spare few minutes you must read books by Malcolm Gladwell. His work is easy reading but…
Dentistry
Managing patient expectations
Good communication is vital. Get it right and the chances are that the consultation will proceed uneventfully with a satisfactory…
Dentistry
The rising tide of implantology
Implants are the buzzword in dentistry at the moment – patients want them and everyone wants to do them. The…
Dentistry
The contrast principle
Don’t let the simplicity of this little ‘gem’ fool you. It is by far one of the most powerful psychological…
Dentistry
Cosmetic choreography – the basis of a beautiful smile
The demand for cosmetic dental procedures around the world seems unaffected by economic vagaries and appears to be growing at…
Dentistry
Conversation marketing
It’s time to start applying ourselves to some serious marketing, not just for the autumn sales campaign but also to…
Dentistry
Communicating with your patient
Dentistry, as with much in this world, is all about communication. Successful periodontal treatment outcomes are about patients taking on…
Dentistry
The deadly middle
A year had passed since Nancy and Peter Milton moved into Middletown. The married couple had not yet sought the…
Dentistry
Pulling Power
The latest report from the Council of Heads and Deans of Dental Schools (CHDDS) paints a sobering picture of the…
Dentistry
Keeping schtum
Confidentiality is the cornerstone of good practise. All patients expect that personal and clinical information about them will be held…
Dentistry
Nice deal for patients?
For many years now patients have been familiar with the dental mantra ‘visit your dentist every six months’. Many practices…
Dentistry
A kind of magic
Anything is interesting if you tell it as a good story. I’ve said it before but periodontics is often regarded…
Dentistry
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