Patient management
Latest Stories
How to handle enquiries with a dental CRM
A CRM does not work in isolation – here’s what’s needed for sustained success and continued growth. Using a CRM…
Dentistry
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Designing child friendly dental practices
Nicole Sturzenbaum talks to Private Dentistry about how she created a welcoming environment for the practice’s young patients. Tell us…
Dentistry
Dental CRM: more patient conversations, less data entry
DenGro explains why harnessing the power of a dental CRM for patient management boosts practice performance and growth. Let’s consider…
AI & technology
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Designing a first-class team
Inspired by Dr Barry Oulton’s presentation to Practice Plan customers ‘How to build a team of high flyers’, Donna Hall…
Patient management
Why online booking is the new standard in dentistry
Software of Excellence explains the benefits of using an online booking system in dental practices and why they are the…
Business
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Mental health in dentistry – and how to listen effectively
Aman Rihal explores the concept of mental health, how it manifests in dentistry and the importance of sincere listening. ‘Sometimes…
Dentistry
DenGro: streamlining your dental practice enquiries
Neil Stephen, chief executive officer at DenGro, explains how the system can benefit practice owners, their team and their patients.…
Business
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How to make dental therapy a success in practice
Cat Edney shares 10 things you need to consider to successfully put dental therapy into practice and get your shared…
Business
Why caring about the menopause will improve your business: Lindsey Thomas reveals all
Why should we all care about the menopause? We speak to Lindsey Thomas, a GP and menopause expert, about how…
Business
Are you ready to buy your first practice?
This month, Kaival Patel discusses the three most important steps you should take before leaping into practice ownership. It is…
Business
How to manage patient expectations in the dental practice
Lesley Taylor explains how managing patient expectations can be hugely important in achieving a satisfactory outcome. Ideally, dental professionals and…
Dentistry
Avoiding complaints – a guide for practice managers
Julian Perry shares some helpful tips for preventing complaints against practice managers, nurses and receptionists. Since the return to work…
Dentistry
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Patient records: legal issues to avoid
Simon Kidd, discusses the dentolegal issues involved in retaining and accessing patient records during your dental career – and after…
Business
Future proofing your practice with Gen Z
Alan Clarke explains how aligning your ethos with sustainability values can help you draw in and retain patients from Gen…
Dentistry
How to manage dental anxiety
Gemma Forsythe shares what dental anxiety looks like and her top tips for supporting patients who suffer with it. Regular…
Columnists
How to be considerate towards transgender and non-binary patients
This Pride Month, Ben Marriott shares ten tips for ensuring your dental practice is inclusive and considerate of transgender and…
Dentistry
How AI can revolutionise the patient experience
Alan Clarke explores how integrating artificial intelligence (AI) into your practice can transform the patient journey. In the ever-evolving world…
AI & technology
Private dentistry – letting patients know the true cost of treatment
Practice Plan sales and marketing director Nigel Jones speaks to dentist Lauren Harrhy about the current challenges dentists are encountering…
Dentistry
Automated reviews prove ‘nothing short of transformative’
Working Feedback explains how Bridge Dental Care improved its online profile and secured its financial future by quadrupling its Google…
Business
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