Patient management

How patient understanding is driving NHS conversions

Harriet Mordecai explains how changes to patient understanding of the challenges facing dental practices in the UK has affected appetite…

Patient management

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Eight ways to turn patients into passionate advocates

‘Satisfied patients make the best ambassadors’ – Nivert Tamraz explains how to turn patients into passionate advocates for your dental…

Dentistry

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Shared vision: the case for personalised, partnership-based dentistry

Sarika Shah explores why a personalised, partnership-based approach to dental care matters for a successful practice. Dentistry is evolving –…

Patient management

Essential skills for treatment coordinators and how to develop them

Imagen Medina highlights the main skills that treatment coordinators need to put patients at ease and drive treatment uptake, plus…

Business

Make or break – how language shapes patient experience

Lisa Bainham explains how language can make or break a conversation at a crucial moment in a patient’s experience of…

Business

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Why cultural sensitivity matters in consent

Biju Krishnan explains the impact that differences in patient background can have on consent in dentistry, and why cultural sensitivity…

Dentistry

Six ways to use psychology to improve oral health compliance

Syeda Amera Hussaini explores the psychology behind clean teeth and how an understanding of this can improve patients’ oral health…

Dentistry

Experts to design quieter dental drills to reduce dental anxiety

Experts are designing a dental drill that minimises noise without compromising efficiency as research shows its a key source of…

Patient management

How to take the fear out of oral surgery 

Kaila Girvan rethinks the patient experience in private practice to prevent and address fear surrounding oral surgery. Let’s face it,…

Patient management

Small but mighty: how a single investment can boost patient loyalty

Nearly three years after launching Bourne Dental at SOBO, Ismail Qazi reflects on how his innovative approach to patient care…

Patient management

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How to attract new patients to your squat practice

What makes patients choose your practice over a competitor’s? Kunal Thakker shares his roadmap for attracting new patients as a…

Business

Are SMS messages the right solution to appointment no-shows?

Weighing up the high cost of SMS reminders with lost practice time is a tricky balance – Adrian Dray at…

Marketing

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How to convert tooth whitening into a high value treatment

Alif Moosajee explains why a high value whitening protocol can enhance the patient journey and provide benefits for the dental…

Business

Supercharge your patient communication!

Join Jaz Gulati on 24 November at 7pm as he explains how loupe-mounted cameras can supercharge your patient communications. This…

Patient management

Words that wow: using communication to shape the patient journey

Success in a healthcare setting relies on effective communication – Gareth Edwards and Zak Kara explain how they use language…

Business

‘Terrifying but unsurprising’: the implications of illegal whitening

Ben Atkins explains what recently exposed illegal tooth whitening practices mean for dentistry, and how the profession and industry can…

Cosmetic Dentistry

‘Shaky and surreal’: coping with cardiac arrest in the dental practice

Lydia Austin explains how she managed a patient’s cardiac arrest in her practice and shares her advice for navigating severe…

Dentistry

What do dental professionals wish their patients knew about dental anxiety?

Bupa Dental Care shares the results of its survey into dental anxiety and how dental professionals help their patients through…

Patient management

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From check-up to cosmetic consultation: mastering the transition

Manrina Rhode explains how to seamlessly move from a standard dental health check to discussing cosmetic treatments without running out…

Cosmetic Dentistry

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