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Clear filters
Knowing when to treat and when to refer
I believe that general dentists should do as much endodontic treatment as is within their capability and comfort level. This…
Dentistry
Training DSAs in London’s East End
The Abbey Road training scheme for dental surgery assistants (DSA), which celebrated eight years of hard work this summer, is…
Dentistry
Silent exodus
Experts like to list the top reasons why patients leave dental practices. These lists are then graded, based upon the…
Dentistry
Getting into gear for 2007
Having long been an advocate of an annual retreat for business owners (preferably taken in August each year), I remain…
Dentistry
The right route?
New dental companies are finally being allowed to form following this summer’s removal of restrictions on practices wishing to incorporate.…
Dentistry
Managing patient expectations
Good communication is vital. Get it right and the chances are that the consultation will proceed uneventfully with a satisfactory…
Dentistry
The rising tide of implantology
Implants are the buzzword in dentistry at the moment – patients want them and everyone wants to do them. The…
Dentistry
Setting the standard
In our experience at Samera Ltd, we have found that the majority of dentists focus only on the clinical aspects…
Dentistry
Stress in the practice: a case study
When I ask the attendees at my practice management seminars if any of them are experiencing stress, they don’t raise…
Dentistry
Does your logo reflect the right you?
The British Dental Practice Managers’ Association (BDPMA) recently undertook a logo review in line with the organisation’s general strategic overhaul.…
Dentistry
Making a stand
Have you ever been concerned by something you’ve seen between a child and their parent/carer in the waiting room? The…
Dentistry
Hitting the target
If you have followed my articles with some interest, I am sure by now you must have realised how important…
Dentistry
Keeping a lid on it
Conflict is an inevitable issue which arises within any dental clinic, may it be between staff or with patients. Dealing…
Dentistry
Creating a clear vision
What is the difference between an organisation’s mission and its vision? When asked this, many business professionals, including dentists, find…
Dentistry
Raising spirits
Being a manager means keeping morale high to increase productivity and job satisfaction. When a manager has been with a…
Dentistry
Threshold of profit
It is vital to have access to up-to-date financial data, know your practice’s cost structure and the basics of business…
Dentistry
Are you listening?
Dentistry is a fast-paced, challenging industry and, as managers, we are faced with different obstacles each day. How we deal…
Dentistry
High five
A great smile is now in great demand, thanks in part to media advertising by large companies and the proliferation…
Dentistry
Strategies for prevention
The problem with inflammatory periodontal disease is that it is often detected too late and treatment made more complex as…
Dentistry
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