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One thing at a time
When are folk going to grasp the fact that cleaning teeth isn’t something you can accomplish while doing something else?…
Dentistry
Managing patient expectations
Good communication is vital. Get it right and the chances are that the consultation will proceed uneventfully with a satisfactory…
Dentistry
The rising tide of implantology
Implants are the buzzword in dentistry at the moment – patients want them and everyone wants to do them. The…
Dentistry
Keeping dental implants healthy
One of the most important factors for long-term success of dental implants is the maintenance of healthy peri-implant tissues. In…
Dentistry
How to beat the summer blues
Every month I spend a full day on the telephone with my clients – that’s 15 minutes with each of…
Dentistry
Divide and prosper
You can manage your revenue and costs effectively by using key ratios to monitor them. But to carry out a…
Dentistry
Nothing beats good manners
Most receptionists place great value on offering excellent customer care, whilst working in a busy, high-pressure dental reception. However, your…
Dentistry
Nice deal for patients?
For many years now patients have been familiar with the dental mantra ‘visit your dentist every six months’. Many practices…
Dentistry
Hiring on all cylinders
Taking on a new associate happens regularly in many dental practices, and each and every time it occurs, it presents…
Dentistry
High five
A great smile is now in great demand, thanks in part to media advertising by large companies and the proliferation…
Dentistry
Opening soon?
It’s easy to see why the notion of starting up a new practice can appear so attractive to many dentists.…
Dentistry
Boutique surgery
So there I was, in Herefordshire at 9pm on a cold Monday night in early March, following directions to an…
Dentistry
The new role model
Looking back on 2005, it is clear that we have all had to go through far-reaching changes to ready ourselves…
Dentistry
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