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Reach for the best
How many times have you failed to achieve goals you have set for yourself? Perhaps the goal was too ambitious,…
Dentistry
Training DSAs in London’s East End
The Abbey Road training scheme for dental surgery assistants (DSA), which celebrated eight years of hard work this summer, is…
Dentistry
Getting into gear for 2007
Having long been an advocate of an annual retreat for business owners (preferably taken in August each year), I remain…
Dentistry
Managing patient expectations
Good communication is vital. Get it right and the chances are that the consultation will proceed uneventfully with a satisfactory…
Dentistry
Stress in the practice: a case study
When I ask the attendees at my practice management seminars if any of them are experiencing stress, they don’t raise…
Dentistry
Reducing the risk factor
Like good stand-up comedy, efficient investment relies on expert timing. Get it wrong and you could end up buying your…
Dentistry
Making a stand
Have you ever been concerned by something you’ve seen between a child and their parent/carer in the waiting room? The…
Dentistry
Keeping a lid on it
Conflict is an inevitable issue which arises within any dental clinic, may it be between staff or with patients. Dealing…
Dentistry
Raising spirits
Being a manager means keeping morale high to increase productivity and job satisfaction. When a manager has been with a…
Dentistry
Creating a clear vision
What is the difference between an organisation’s mission and its vision? When asked this, many business professionals, including dentists, find…
Dentistry
Are you listening?
Dentistry is a fast-paced, challenging industry and, as managers, we are faced with different obstacles each day. How we deal…
Dentistry
High five
A great smile is now in great demand, thanks in part to media advertising by large companies and the proliferation…
Dentistry
A competitive advantage
NHS dentistry is facing its biggest shake up in 50 years. Under increasing pressure to improve both productivity and raise…
Dentistry
Valuing your business
Buying or selling a practice can be a difficult and stressful experience and George Antoniades was one such dentist who…
Dentistry
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