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Silent exodus
Experts like to list the top reasons why patients leave dental practices. These lists are then graded, based upon the…
Dentistry
Getting into gear for 2007
Having long been an advocate of an annual retreat for business owners (preferably taken in August each year), I remain…
Dentistry
Putting ideas into action
There really is no magic to running a financially successful dental practice, as the majority of our clients know. There…
Dentistry
Distinguishing between art and craft
Beautiful smiles are created not by chance, but by an understanding of craft and art. The materials, techniques and procedures…
Dentistry
How to beat the summer blues
Every month I spend a full day on the telephone with my clients – that’s 15 minutes with each of…
Dentistry
Reaping the rewards
With so many demands made on a practice budget, it is important that any expenditure you make will benefit your…
Dentistry
Hiring on all cylinders
Taking on a new associate happens regularly in many dental practices, and each and every time it occurs, it presents…
Dentistry
Opening soon?
It’s easy to see why the notion of starting up a new practice can appear so attractive to many dentists.…
Dentistry
Contractually obliged
Contracts come in all shapes and sizes. But whatever form they take, if you sign one with an employer, principal,…
Dentistry
Treating patients not plaintiffs
While many claims in the courts for damages against dentists can at first appear easily defensible, it all too often…
Dentistry
An online presence
Many practice managers dwell over whether their businesses should have a website. In my opinion even dental practices, which invariably…
Dentistry
A private affair
Before I talk about what I think constitutes a private patient, I have to tell you about a recent lecture…
Dentistry
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