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Clear filters
What dentists can learn from Ronald Reagan
Whatever else you may have thought of him, Ronald Reagan was a leader if ever there was one. People followed…
Dentistry
New inspections for private practices
Full government inspections of wholly private dental practices may be in operation in Wales from March. Legislation to eliminate the…
Dentistry
Starting off on the right foot
I was reading the new GDC guidance on complaints handling and was struck by 5.1: ‘Do not be defensive when…
Dentistry
Responding to complaints
There will always be patients dissatisfied with the care they receive, or whose expectations are not met in some way…
Dentistry
Keeping schtum
Confidentiality is the cornerstone of good practise. All patients expect that personal and clinical information about them will be held…
Dentistry
The future after wax
The Hornbrook Group has been teaching the Ultimate Occlusion course for the past eight years. During the development of ‘Ultimate…
Dentistry
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