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Feeling a little tender?
I’m delighted to have been asked to contribute to the debate on hot topics in dentistry and look forward to…
Dentistry
The Dream Team: Step 1
My two favourite words in 2007 were: 1. Delegate – the work you give to the people on your payroll,…
Dentistry
Dental practice management training
In his seminal book on entrepreneurship, The E-Myth, Michael Gerber famously urges owners of small enterprises to work ‘on’ the…
Dentistry
Children contract terminated
A dental practice in Scotland has announced it will stop treating approximately 200 children on the NHS. The Bridgend Dental…
Dentistry
Reach for the best
How many times have you failed to achieve goals you have set for yourself? Perhaps the goal was too ambitious,…
Dentistry
How to motivate your patients
I’m on the road a lot, sharing systems with thousands of dentists and their teams. Recently, a dentist asked me:…
Dentistry
Silent exodus
Experts like to list the top reasons why patients leave dental practices. These lists are then graded, based upon the…
Dentistry
The right route?
New dental companies are finally being allowed to form following this summer’s removal of restrictions on practices wishing to incorporate.…
Dentistry
Hitting the target
If you have followed my articles with some interest, I am sure by now you must have realised how important…
Dentistry
Reaping the rewards
With so many demands made on a practice budget, it is important that any expenditure you make will benefit your…
Dentistry
Threshold of profit
It is vital to have access to up-to-date financial data, know your practice’s cost structure and the basics of business…
Dentistry
Contractually obliged
Contracts come in all shapes and sizes. But whatever form they take, if you sign one with an employer, principal,…
Dentistry
Survival of the fittest
As the Department of Health’s juggernaut careers towards the start of the new dentists’ ‘contrick’ there is still a major…
Dentistry
Treating patients not plaintiffs
While many claims in the courts for damages against dentists can at first appear easily defensible, it all too often…
Dentistry
A private affair
Before I talk about what I think constitutes a private patient, I have to tell you about a recent lecture…
Dentistry
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