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Q. I would like to carry out more cosmetic work but my practice is not in a particularly affluent area.…
Dentistry
Up, up and away
When speaking to young dentists about what they want out of their career, most of them will say their own…
Dentistry
The patient journey
I may sound like a scratched record sometimes, but the more I listen to enquiries from new and existing clients,…
Dentistry
The ears have it
I was once accused, following a lecture I presented, of not living in the real world. I actually accepted it…
Dentistry
Reach for the best
How many times have you failed to achieve goals you have set for yourself? Perhaps the goal was too ambitious,…
Dentistry
Knowing when to treat and when to refer
I believe that general dentists should do as much endodontic treatment as is within their capability and comfort level. This…
Dentistry
How to motivate your patients
I’m on the road a lot, sharing systems with thousands of dentists and their teams. Recently, a dentist asked me:…
Dentistry
A retirement to look forward to
The new contracts have, in the main, changed many practitioners’ view of where they see themselves today, tomorrow and in…
Dentistry
One visit or two?
I recently received the following question from a reader: ‘What’s your opinion on using a cotton pellet with formocresol? We…
Dentistry
Evaluating your staff
The most important asset in a dental practice isn’t the equipment, the office location or the doctor’s clinical skills. It’s…
Dentistry
Getting into gear for 2007
Having long been an advocate of an annual retreat for business owners (preferably taken in August each year), I remain…
Dentistry
The rising tide of implantology
Implants are the buzzword in dentistry at the moment – patients want them and everyone wants to do them. The…
Dentistry
Stress in the practice: a case study
When I ask the attendees at my practice management seminars if any of them are experiencing stress, they don’t raise…
Dentistry
Hitting the target
If you have followed my articles with some interest, I am sure by now you must have realised how important…
Dentistry
Three steps to the sale
I believe there is a three-step process that drives the sale of anything people buy. If you find yourself having…
Dentistry
Raising spirits
Being a manager means keeping morale high to increase productivity and job satisfaction. When a manager has been with a…
Dentistry
How to beat the summer blues
Every month I spend a full day on the telephone with my clients – that’s 15 minutes with each of…
Dentistry
To drill or not to drill
Successful relationships between dentists and patients depend on trust and goodwill. Preserving the rapport is crucial, but the balance within…
Dentistry
Hiring on all cylinders
Taking on a new associate happens regularly in many dental practices, and each and every time it occurs, it presents…
Dentistry
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