Lottie Abbotts

Lottie Abbotts

Author at Dentistry Online

Lottie Abbotts is marketing executive at Software of Excellence, a Henry Schein company.
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Good to Great – the automation story

Lottie Abbotts explains why automation has become one of the most influential building blocks in dental practice growth. When it first became evident that practice management systems could be used to drive business performance, it signalled a paradigm shift for the profession. Since then, robust recall and reminder processes have been identified as key drivers … Continued

Posted in Posts

Is the desire to change enough?

Lottie Abbotts explains why some dental practices are able to make the transition from solid performance and satisfactory results to being top performers. To transform a business from being merely ‘good’ to being ‘great’ requires change, and this encounters a fundamental challenge: in general, people do not like change. For change to happen, it requires … Continued

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