Now is the time to switch practice management software to improve dental practice performance levels, Software of Excellence says.
How often do we hear about how we should be flipping from one supplier to another? Well-known TV and radio pundits are constantly telling us to shop around. Either to save money or receive a better service. This applies to anything, from energy suppliers, to banks, to broadband providers.
But for many people, the thought of change in itself is a problem. It’s easy to get set in your ways and apathy and culture traditionally play a big part in people remaining with the same supplier. Twenty years ago, few would have dreamt of moving away from British Gas or British Telecom. And hardly anyone ever thought of changing their bank!
Times have changed however. Consumers are now empowered, and willing, to make proactive choices if suppliers provide poor service or charge loyal customers more than new customers, just to attract new business.
So what’s all this got to do with dentistry?
Digital technology is changing the way we shop, book a holiday, find a job, and of course, find a dentist. But it goes much further than that. Technology is becoming a fundamental part of today’s dental practice and at the heart of this is practice management software.
The most innovative practice management software boosts business performance by automating many of the essential management tasks that shape the way the practice runs. At its best it will help transform the experience of patients visiting the dentist. In short, practice management software is no longer just a ‘glorified appointment book’. It gives practice owners the power to take complete control of every aspect of their business. And it enables practices to deliver outstanding levels of patient care.
Great new timesaving features are naturally the first box that needs ticking when considering moving provider. But when award-winning customer service and a customer success programme designed to help practices get the most from their management software strengthens this, the package becomes irresistible.
Reasons to change
Moving to a comprehensive practice management software can significantly improve practice performance on many levels, by organising the protocols that run a practice and identifying the key performance indicators that drive long-term success,
Better still, a move that’s backed by a company that sees customer success as a key priority and has highly-trained support teams and customer success consultants, all with a wealth of practice management experience and who dedicate themselves to working with you every step of the way, you can be sure that the change will be made with the minimum of disruption to practice life.
Make this year a time for change and take full control of your business. With the right team behind you, it’s a lot easier than you think!
Find out more about how Exact V13 from Software of Excellence can boost practice efficiency, enable better communication and improve the patient experience by visiting softwareofexcellence.co.uk or enrol on a Practice Growth Workshop.
