Practice management essentials

This year’s speaker line-up for the Business of Dentistry events is one of the best, with leading industry figures such as Sheila Scott and Kevin Lewis getting ready to share their wisdom with management teams from across the country. Join them and a host of other speakers in Bolton on 6 June, or in Reading on 27 June. Tickets are on sale now, and with prices starting at £120.00, they’re going fast.

The expert’s advice

The topics this year reflect the varied skills that are needed throughout a practice management team. Sheila Scott, a leading industry consultant, will be returning and focusing on how you can influence people in a positive way. Her session will outline a powerful framework that anyone can learn: to communicate a need for change.

Sheila explained: ‘Whether you’re managing a team at work, or a family at home, or just trying to command a little respect within the team, you will occasionally want to ask someone else to change their behaviour. Unfortunately, bold demands can often lead to negativity and even more trouble than you started with. My session at the Practice Management Conference will give you a pathway for communicating constructive, motivational feedback and asking for changes. Everyone can learn to use the framework effectively, whether they’re naturally assertive or a quiet and shy retiring type – although you might need to put some practise in.’

Sheila will also be playing MC for the events: ‘I’m thrilled to be able to host this year’s events. It’s a great opportunity for me to catch up with lots of colleagues and friends within the industry and I know many practice management teams enjoy being in an environment with like-minded people. It’s a great forum for ideas and there is a real camaraderie to the day.’

Passing on the knowledge

Kevin Lewis will also be joining the speaking line-up. Kevin said: ‘It’s great to be able to speak directly with so many practice management teams. There is a lot of uncertainty within the industry and hopefully I can help to show practices how they can protect themselves from litigation.’ Kevin has worked within general dentistry for more than 20 years and has given talks across the world. He has been the dental director at Dental Protection for 16 years and so has plenty of knowledge to pass on.


This year, there will also be a focus on networking, allowing teams to share their experiences and pick up new ideas; something delegates really enjoyed about last year’s conferences. Faye Perry, a practice manager at Soar Valley dental practice, commented: ‘The speakers were excellent, very topical and exceptionally funny. They not only got their messages across, but did it in entertaining and enlightening ways. I came home with lots of little nuggets of information and new things to implement. The conference also gave me the opportunity to meet other practices. We compared notes and caught up on industry advice – it was invaluable. I am definitely looking forward to next year’s event!’

The Bolton and Reading conferences promise to leave practice teams motivated with a range of new skills. There is also the option of extending the conference experience, with a three-course meal and over-night stay, allowing delegates to truly relax and immerse themselves in the world of practice management.

If you would like to book your places at the Practice Management Conference and stay overnight, please call the events team on 01691 684135 or visit

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