The well-led practice: where compliance meets culture
This webinar aims to help practice owners, managers and clinical leads understand how CQC’s 'well-led' expectations are not just about ticking boxes – they’re a blueprint for building stronger, more resilient teams.
By linking compliance to culture, leadership and performance, this session will explain how you can meet regulatory standards while creating a practice people want to work in and patients want to return to.
Learning outcomes
- Describe the five pillars of a well-led practice as aligned with CQC expectations
- Understand how compliance can drive rather than limit team engagement and performance
- Identify key cultural and psychological safety indicators in their practice
- Apply simple leadership tools to build clarity, accountability and growth
- Begin developing an action plan to embed values, vision and systems into everyday practice.
Speaker: Mark Topley
Mark Topley is a leadership and culture specialist working with dental practice owners and practice managers through Exceptional Team Performance. His work builds practices where the standards hold when the owner isn't in the building, and he works with principals and managers together, because that is where most of the friction sits.
He has spent 25 years in dentistry, including thirteen years leading the charity Bridge2Aid in Tanzania. He runs the Practice Manager Bootcamp in partnership with Practice Plan, speaks at the BDA, the Dentistry Show, FDI and Dentown, and writes regularly for Dentistry.
This Continuing Professional Development (CPD) activity fully complies with the CPD requirements of the General Dental Council. FMC certifies this activity for one hour of enhanced CPD in the subject of The well-led practice: where compliance meets culture
This CPD meets the criteria for the GDC’s development outcome B.
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