Priya Sharma

Priya Sharma

Author at Dentistry Online

Priya Sharma is a practice manger for two private dental practices and she also serves as a Fitness to Practise panel member at the General Dental Council.
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More than words – non-verbal communication in the dental practice

Priya Sharma explores the importance of non-verbal communication and how it can lead to better patient relations.  It is often what you don’t say that counts. In fact, a very small percentage of your message is conveyed through words. Non-verbal communication – which comprises posture, facial expression, eye contact, hand gestures, body movements and tone … Continued

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COVID-19 – what should dental teams do after a positive test?

With confusing guidance over how to react to COVID-19, Priya Sharma clarifies how dental practices should react. The COVID-19 pandemic has had a profound and substantial impact globally. In the United Kingdom, we have had over 600,000 confirmed positive cases and, unfortunately, 42,875 deaths. As you read this these numbers continue to escalate quite rapidly. … Continued

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Managing patient expectations

Managing patient expectations. The explosion of social media has brought a new wave of patients seeking to create the best aesthetic version of themselves, says Priya Sharma. Aesthetic dental treatments have risen in recent years, as has the level of patient expectations. Unrealistic ‘filtered, airbrushed’ celebrity culture constantly bombards social media. This has led people … Continued

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The art of communication

Priya Sharma says that being skilful at the art of communication will allow for an increase in patient satisfaction and successful dental outcomes. What is communication? Simply put, communication is defined as the ‘imparting or exchanging of information by speaking, writing, or using some other medium’. Described in such a manner it seems to be … Continued

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