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Clear filters
Grievances in dentistry – how to effectively avoid escalation
Leo Briggs, deputy head at the Dental Defence Union (DDU), and Vicky Kitney, lead business partner at Peninsula Business Services,…
Dentistry
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How to handle negative reviews online
In this day and age having an online presence is essential for any business. Joanne Phoenix suggests the best ways…
Dentistry
Dentistry Scotland Show – meet the exhibitors
There’s just two weeks to go until the 2023 Dentistry Scotland Show – find out who you can meet in…
Dentistry Scotland
Dentistry Scotland Show – everything you need to know about the CPD Theatre
For the first time, this year’s Dentistry Scotland Show will have a theatre dedicated to GDC recommended CPD topics –…
Dentistry
Handling complaints – you can please all of the people, some of the time
Practice Plan head of sales, Zoe Close, spoke to head of dental at MDDUS, Stephen Henderson, to get some advice…
Dentistry
Departures and arrivals – navigating transitions in your career
The first few years of your career will likely be punctuated by farewells and new starts as you experience different…
Young Dentist
Sponsored
We need to talk – managing tough discussions with patients
For many, difficult interactions with patients remain an unattractive occupational hazard and one which can challenge even the most experienced…
Dentistry
Sponsored
Complete your year’s CPD with the North of England Dentistry Show
Here we take a deep dive into the Enhanced CPD Theatre at the North of England Dentistry Show and why…
Clinical Dentistry
Oral cancer: the importance of early diagnosis
With oral cancer on the rise in the UK, Debbie Herbst discusses the importance of an early diagnosis. Oral cancer,…
Oral health
How to handle patient complaints with care whilst protecting yourself
Densura take us through the best way to handle patient complaints – while protecting your practice and team at the…
Dentistry
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Almost nine in 10 young dentists believe their generation will receive more patient complaints
New figures reveal that 88% of young dentists believe their generation will face more complaints and legal challenges during their…
Patient management
Spring clean your dental complaints procedure
A new year is a great time for a spring clean. Here Lesley Taylor explains why now is the ideal…
Dentistry
North of England Dentistry Show – gain four hours of free CPD
Fancy gaining some recommended CPD completely free of charge? Sign up to the North of England Dentistry Show. Taking place…
Dentistry
What is life like as a dentist in Singapore?
Roshan Bains speaks to Jaz Gulati about working as a dentist in Singapore and what he’s brought back to working…
Young Dentist
Children’s oral health post-COVID
Jatinder Ubhi shares eight strategies for the whole team to implement to help deliver care to younger patients safely and…
Dentistry
Online CPD Dentistry Show – John Makin on handling complaints
John Makin will lecture on complaint handling at this week’s Online CPD Dentistry Show. Taking place on Friday 11 June…
Dentistry
Registration for the Online CPD Dentistry Show is now open
The Online CPD Dentistry Show is back and free to register – giving you nine hours of recommended enhanced CPD.…
Dentistry
Handling a complaint – the power of an apology
Priya Sharma summarises the best way to face a complaint, while making it a learning experience for the entire dental…
Aesthetic dentistry
Dealing with difficult patients
Communication is key in dentistry, particularly when it comes to dealing with difficult patients, Claire Wigley says. Dealing with aggression…
Dentistry
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