EMS UK is delighted to announce the appointment of Harry Morris as its new general manager, marking a step in the company’s commitment to delivering an exceptional customer experience.
With a proven track record in leadership and a passion for operational excellence, Harry brings a renewed focus to EMS UK’s customer service strategy, ensuring that the support clients receive matches the world-class standard of the company’s products and clinical protocols.
‘Our products and protocols are already the best in the industry,’ said Harry. ‘Now, our absolute priority is to deliver a customer journey that is equally exceptional, from the first enquiry to after-sales support. This is not a short-term focus but rather a long-term commitment to being the best partner our customers could wish for.’
Start-to-finish partnership
Under Harry’s leadership, EMS UK will be introducing new systems and processes designed to provide consistent, proactive, and personalised support across every customer touchpoint. From initial consultations to ongoing technical assistance, the customer experience will be seamless, responsive, and fully aligned with the company’s core values of clinical innovation and service excellence.
This strategic shift signals the beginning of a new era for EMS UK, one where clinical leadership is matched by a complete, start-to-finish partnership with every client.
For information on how GBT can benefit dental professionals and patients in the UK, please visit www.ems-dental.com.
This article is sponsored by EMS.
