We hear from Dr Mark Flynn, owner and principal dentist of The Modern Dentist, about how choosing A-dec has benefited him in setting up The Modern Dentist.
A-dec, a renowned manufacturer of dental equipment, is committed to becoming the preferred choice for dental professionals by delivering an exceptional customer experience.
For more than 60 years, A-dec has provided quality dental solutions, offering everything from chairs and stools to lighting and delivery systems. The brand combines unmatched quality with specialised expertise and a team that truly cares about both dentists and their patients.
Guided by the dentist’s vision
Dr Mark Flynn had a clear idea of what The Modern Dentist should encompass. After working within the private sector for over 20 years, Mark homed in on natural beauty in dentistry and practising non-invasive cosmetic and restorative techniques, exclusively bonding instead of using crowns, posts etc – what Mark termed ‘modern dentistry’.
Based on this concept, the brief was given to the dealer, DB Dental that the equipment selected for the practice needed to be sleek and future-proof which is why the A-dec 500 dental chair, delivery system and LED light was the standout choice within the market.
Scope out the market
The saying ‘fail to prepare, prepare to fail’ holds true when researching dental equipment. Careful research and due diligence can save both time and money. Mark attended several trade shows to see and test equipment firsthand, including A-dec’s range.
Marks partnership with DB Dental was invaluable, providing advice on everything from layout and choice of builders to avoiding common pitfalls.
During the research phase, Mark booked a showroom appointment with Justin Hind, A-dec’s territory manager for London & south east England, where he had the chance to ask detailed questions and gain insight into essential aspects, such as ergonomics.
At this point, Mark’s decision to choose A-dec brand going forward was solidified after seeing the craftsmanship and attention to detail in every aspect of the equipment. Thoughtful features like multi-position armrests and the gentle soft-start, soft-stop motion of the A-dec 500 is exactly why some of Mark’s patients even drift off during afternoon treatments.
Beyond the transaction
A-dec’s commitment goes beyond the initial sale; they aim for the best outcomes for both dentist and patient. In his interview, Mark highlighted the continued support The Modern Dentist received from A-dec after installation.
Justin, their territory manager, visited the practice to train the team on how to fully operate and maximise the equipment’s features. A follow-up visit was later arranged to dive deeper into ergonomic techniques for both patient and dentist comfort.
Looking ahead
The Modern Dentist currently has three surgeries equipped, with plans to open four additional surgeries next year, with A-dec’s guidance and support every step of the way.
Whether you’re planning to open a squat practice like Mark or looking to refresh your equipment, contact your local A-dec dealer or phone our customer service team 0800-233-285 and find out how A-dec can offer support during your practice’s next venture.
This article is sponsored by A-dec.
