Denplan Academy supports dental practices with online training and CPD

learning through denplan academyDenplan introduces its Denplan Academy, an opportunity for dental professionals to get online training and CPD.

Denplan, part of Simplyhealth, is adapting and changing to the needs of customers, colleagues, dentists and practices. During this unprecedented time it is offering online training via the Denplan Academy.

With dental practices around the country closing their doors overnight due to COVID-19, the Denplan Academy has adapted from face-to-face training to online sessions for dentists and practice staff.

The Denplan Academy team is now confidently delivering sessions independently online. It is also continuing to provide personalised learning for dental colleagues.

Denplan Academy courses

The team is confident they could deliver this new way of learning, with online functionality checked. Consequently, 20 online sessions are now booked with 180 practice team members attending one of the sessions. Popular courses include:

  • Caring for your patients with dementia: how can we assist patients, as well as people in your local community to live well with dementia?
  • Complaints handling: explores methods and techniques to manage patient complaints and review procedures in line with GDC standards
  • ECPD and reflective learning: requirements of the GDC’s enhanced CPD and how the team can approach the guidelines of plan, do, reflect, record
  • Preparing for your CQC inspection: examines the process of a CQC inspection and what elements it includes in the five fundamental standards of care.

Online training

Jo Banks, client training manager at Denplan, adds: ‘We have all adapted to these unfamiliar times. The Denplan Academy team has shown such amazing spirit whilst committing to delivering this new type of training. The team has adapted our course materials and approach, now offering live, personalised, online training.

‘It has been an excellent opportunity for us to retain and build relationships with dental practices at this time. This online training offers staff members a chance to re-engage with their teams and be productive at this difficult time. If dental staff have been furloughed, they are also encouraged to attend the training on a voluntary basis.

‘Initial feedback from our member dentists has been excellent. We are therefore excited to continue and develop our online training to meet the needs of our member dentists and practice staff.’

For more information about the Denplan Academy online training, please visit

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