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The Speaker

Preparing your practice for the rise in patient numbers

Demand for dental service is likely to grow this year as lockdown eases and the vaccination programme continues to accelerate.

This is an opportunity for you to future proof your business and ensure that you are providing routine and emergency oral health to as many people as possible, safely.

Join Ross Drynan, Software of Excellence’s customer success manager, who will share some simple steps you can take that will help you prepare for the increase in demand and help you ensure your appointment book is optimised.

Learning outcomes

  • The landscape of dentistry through data
  • Mitigating risk and fear
  • Adjusting your patient communication
  • Diary zoning and much more!

These useful tips will support you in creating a sustainable dental practice moving forward.

Release date: 2021-03-18 | Expiration date: 2024-03-18

Speaker: Ross Drynan

As the Customer Success Manager at Software of Excellence, Ross has years of first-hand experience in the challenges and opportunities that the industry faces. Working closely with practices, Ross is passionate about understanding the drivers and behaviours within the team and using data to help practices reach their full potential. Ross regularly delivers leadership, communication and data workshops, whilst continuing his work with evolving the Customer Success programme

Sponsored by Software of Excellence
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