The ultimate membership-only practice model
Join principal Dr Amber Aplin and Simon Reynolds, managing director of Patient Plan Direct, as they share insights on building and maintaining a highly successful membership-only practice.
Discover how she delivers exceptional care within a membership-only model, balancing comprehensive oral health assessments, hygiene appointments and more. Learn about her treatment coordinator-led patient journey, therapist-led care and strategies for communicating membership value to patients.
Learning outcomes
- Learn how to optimise patient care and enhance practice profitability within this successful model
- Gain valuable insights into the benefits and challenges of operating a membership-only dental practice with a large and thriving membership base
- Explore strategies to enhance your current new patient journey, ensuring it delivers optimal patient outcomes within a large and diverse membership
- Learn how to effectively utilise therapist-led care to improve patient access, enhance efficiency, and increase practice profitability while serving a significant number of members
- Gain practical tips for optimising your membership package for patient satisfaction and long-term success within a high-volume membership environment
- Develop effective communication strategies to clearly articulate the value proposition of your membership plan to patients within a large and growing membership base
- Learn how to address patient concerns and build trust in your membership model while maintaining a high level of patient satisfaction.
Speaker: Amber Aplin
Amber Aplin, originally from Sydney, Australia, has dedicated her career to delivering exceptional dental care. A graduate of Newcastle University and with further training at the University of Edinburgh, Amber specialises in minimally invasive and biomimetic dentistry, saving teeth that others might deem unsalvageable. Amber’s career includes 16 years as an Army dentist, serving internationally. In 2017, she became the proud owner of The Gentle Touch.
Speaker: Simon Reynolds
Simon Reynolds is the managing director of Patient Plan Direct, providing low-cost and effective dental plan administration. What sets them apart is that admin fees are often two to three times less than other major plan providers, ensuring that practice owners retain more of their plan income.This Continuing Professional Development (CPD) activity fully complies with the CPD requirements of the General Dental Council. FMC certifies this activity for one hour of enhanced CPD in the subject of From practice to press: unlock the secrets of PR success.
This CPD meets the criteria for the GDC’s development outcome B.
