February 2022
On demand: Humanising the AI powered patient journey
Speaker(s): Dr. Amo Sohal, Dr. Julie Dale, Tanya Ng, Lynsey Briant, Ami Villmeter, Debbie King-Thomas
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Webinar Details
The Speakers
CPD Certificate

Humanising the AI powered patient journey

This webinar aims to enable clinicians not already using AI-powered virtual solutions to see the benefits of going so, to the patient and the dental team. Show dental professionals already using AI-powered solutions how to leverage the Dental Monitoring to create a bespoke experience for patients, humanising touch points that create a very personal experience despite the patient not being seen face to face.

Take a deep dive into the virtual patient journey, and showcase methods that existing users implement to ensure patient relationships remain strong.

Learning outcomes

  • Gain an understanding of how AI can enhance the dental patient journey
  • Gain tips from the DM team that will enable dental professionals to connect meaningfully, effectively and efficiently with patients using virtual solutions
  • Learn how Dr Amo maintains excellent patient relationships using the virtual patient journey
  • Appreciate the benefits of regular communication with patient as part of a systematic workflow
  • Understand how delivering weekly virtual touch points can enhance the patient experience, still feel very personal for the patient, and save chair time.

Speaker: Amo Sohal

Prior to becoming a dentist, Amo Sohal completed his degree in biomedical science at King’s College London, which he attained at the age of 21. It was at this time that he was first exposed to dentistry. Having always wanted to pursue a career in science and helping people, dentistry seemed the perfect path. Amo completed his dental degree in 2014 in Prague following on from his BSc. Following this is where the hard work truly began after countless job rejections as a newly qualified dentist. He went door to door handing out his CV and eventually found a practice in Crawley, where he began as a receptionist, working for free, before making his way up through the practice. During this time, he worked as a dental nurse, a hygienist and finally a dentist. In 2016 an opportunity arose to buy the practice, which he grabbed with both hands. Dr Amo’s experience working his way up through the practice was invaluable. When he bought the practice, he began to add his own input and learnt from the mistakes he had previously made and witnessed. Amo is now the co-founder of an award-winning dental practice. He has been nominated as a finalist at the prestigious Private Dentistry Awards 2017-2019 and The Dentistry Awards 2017-2019 for Best Young Dentist. Outside of the clinic he lectures alongside industry leaders to dental teams and has appeared in numerous articles. Dr Amo strongly feels the best investment is self-investment. He continues to embrace his thirst for learning by undertaking ongoing further studies in dental-related areas. [ @dr.amo_ ]

Speaker: Julie Dale

Implementation specialist: [email protected]

Speaker: Tanya Ng

Implementation specialist : [email protected]

Speaker: Lynsey Briant

Implementation specialist: [email protected]

Speaker: Ami Villmeter

Account executive and implementation specialist.

Speaker: Debbie King-Thomas

Please login to receive a certificate

This continuing professional development (CPD) activity fully complies with the CPD requirements of the General Dental Council. FMC certifies this activity for one hour of enhanced CPD in the subject of Humanising the AI powered patient journey.

This CPD meets the criteria for the GDC’s development outcome C.

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