Tips and Tricks from a TCO
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Navigating multiple roles: the treatment coordinator’s challenge
Tracie Barnett explains how to juggle aspects of multiple roles from dental nurse to receptionist as a treatment coordinator. As…
Columnists
The wow effect: elevating the patient experience
Tracie Barnett explains how treatment coordinators (TCOs) can make subtle tweaks to the patient experience to create that wow effect.…
Columnists
How using USPs can elevate your dental practice
This month, Tracie Barnett discusses how the strategic use of unique selling points (USPs) can make your dental practice stand…
Business
Why is effective communication important for TCOs?
This month, Tracie Barnett discusses her top tips for effective communication and offers eight reasons why it’s so important for…
Columnists