Priya Sharma

Handling a complaint – the power of an apology

Priya Sharma summarises the best way to face a complaint, while making it a learning experience for the entire dental…

Aesthetic dentistry

Gaining informed consent before orthodontic treatment

Priya Sharma explains the importance of gaining patient consent when it comes to orthodontic and dental care. Informed consent is…

Orthodontics

More than words – non-verbal communication in the dental practice

Priya Sharma explores the importance of non-verbal communication and how it can lead to better patient relations.  It is often…

Aesthetic dentistry

Dental news you’ve missed this week

Missed out on this week’s dental news? No problem, here’s what happened over the past seven days… England’s CDO cuts…

Dentistry

COVID-19 – what should dental teams do after a positive test?

With confusing guidance over how to react to COVID-19, Priya Sharma clarifies how dental practices should react. The COVID-19 pandemic…

Dentistry

COVID-19: frequently asked questions answered

With lots of speculation floating around dentistry about COVID-19, Priya Sharma answers some frequently asked questions. It has been an…

Dentistry

Managing patient expectations

Managing patient expectations. The explosion of social media has brought a new wave of patients seeking to create the best…

Aesthetic dentistry