Angela Love
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Managing patient expectations
‘Several factors may lead a patient to have unrealistic expectations’: Angela Love explains how patient expectations can be successfully managed.…
Dentistry
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How to improve your team’s communication skills
Angela Love discusses the importance of excellent communication skills in the dental team and tips on how to achieve this.…
Dentistry
Dealing with complaints: unsatisfactory treatment
With the number of complaints about unsatisfactory treatment on the rise post-COVID-19, Angela Love discusses some of the common themes…
Dentistry
The COVID-19 files – ‘unsatisfactory treatment’
The pandemic interrupted many long-term courses of treatment making it harder for dental professionals to deliver their usual standard of…
Dentistry
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