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The number of claims against dentists for more than £100,000 increased by 450% over a nine-year period (up to 2015) according to www.allmedpro.co.uk (2018). It is not that surprising then that many feel the risk is very real and that the threat of complaints and litigation is a source of anxiety for most. To look…
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Suki Singh explains why switching plan provider this year may not be such a daunting task. At the beginning of the year you may well have started thinking about what your plans are for your practice for 2017. You may have started setting goals for your team and business, and thinking about any changes that…
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Suki Singh discusses the five benefits practices have experienced when switching their plan provider over to Practice Plan. In my line of work, I hear stories of practices that are experiencing small niggles of dissatisfaction with their current dental membership plan provider, but the thought of switching provider gives them sleepless nights and it becomes…
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In the first of a two-part article, Suki Singh looks at the changes and asks Pat Langley of Apolline for some preparation tips. It’s nearly a year and a half since the Care Quality Commission (CQC) changed the way in which it regulates and inspects practices. As a regional support manager for Practice Plan, one…
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Suki Singh discusses how long-term relationships are the key to a successful membership plan in your dental practice. Over the past 20 years the retail environment has changed beyond recognition. The growing influence of technology, together with an explosion in online retail, has completely changed the way we, as consumers, now interact with retailers and…
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Suki Singh, regional support manager at Practice Plan, talks treatment uptake and how to increase it. A common discussion that I am having whilst out and about visiting my customers is how they should go about increasing treatment uptake. In my experience, the reasons for lack of treatment uptake can vary, ranging from the dentist…
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How can small changes in the littlest of things you do make a big difference? Suki Singh explains. As part of my job, I visit many different types of successful dental practices, which means I get a good insight into the types of business practise and methods dental teams adopt to make their businesses the…
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