Posted in Posts
Bouncing back: Rana Al-Falaki dives into bouncebackability and uncovers the secret to resilience in dentistry. Have you ever felt knocked down by a patient complaint, a treatment that didn’t go as planned or a difficult conversation with a team member? It happens to all of us. The real question is: how quickly do you get…
Posted in Posts
Managing stressful behaviour: Rana Al-Falaki reveals the key to breaking the stress cycle in dental practice. Imagine it’s Monday morning and you’ve arrived early at the practice, thinking you’re ahead of the day. All is calm. Then the phone rings… it’s your dental nurse calling in sick. Your practice manager has just handed in their…
Posted in Posts
Rana Al-Falaki gives an insight into how poor oral health can affect patients’ confidence and even their mental health. Many people think that their oral health is just about their teeth, and what does it matter if they lose those? Can’t they just replace them easily enough nowadays? Well that is not strictly true. It…
