Indemnity in action: real cases, real decisions, real support
Indemnity in action: real cases, real decisions, real support
Things don’t always go to plan in dentistry – and when they don’t, the support behind you matters.
In this webinar, Elaine Cook, dento-legal consultant at Dental Protection, will share real-life case examples that show what happens when dentists face unexpected challenges, particularly regulatory and clinical negligence issues that many wouldn’t anticipate.
Drawing on experience from Dental Protection's award-winning claims and legal teams, this session will give you a clear, practical understanding of how it supports members when it matters most – especially in situations where traditional insurance may not provide support.
Using real examples, you’ll see how cases are assessed in practice, how discretion is applied, and what it means for you when you need expert guidance or a strong defence. The webinar will also explore how taking the right approach to a case can support your long-term career and protect your professional reputation.
Learning outcomes
- Develop confidence in what happens if a complaint, claim, or regulatory issue arises – a clearer understanding of how indemnity decisions are made in real cases
- Gain insight into situations where you might not expect to need support, but do – practical awareness of how to protect your reputation and minimise escalation
- Understand the value behind indemnity.
Speaker: Elaine Cook
Elaine qualified as a dentist from Leeds University and was commissioned into the Royal Army Dental Corps on a short service commission before taking a medium commission as a dental officer in the Royal Air Force.
She has extensive experience of primary dental care within the military, both in peacetime and on operations, and has served in various operational theatres including the first Gulf War conflict. She has also gained experience within the NHS, private, prison and community dental services as a dental surgeon whilst studying for her legal qualifications and so has a broad knowledge of many areas of dentistry.
Elaine joined Dental Protection in September 2014 initially working two days a week in the Leeds office whilst still working as a civilian dental practitioner for Defence Primary Healthcare. She joined MPS full-time as a dento-legal consultant in August 2015.
She also continues to work as a general dental practitioner in private practice and in her area of special interest (oral surgery) on a sessional basis. She has a keen interest in forensic odontology and participates in a dental forensic team on-call rota for the UK.
She has been the vice-president (legal medicine) of the Faculty of Forensic & Legal Medicine of the Royal College of Physicians of London for the past four years.
She is trustee of the National Military Working Dogs Memorial and has five rescue Spaniels which keep her extremely busy in her spare time. She is also an organiser for a walking/activity club at weekends.
This Continuing Professional Development (CPD) activity fully complies with the CPD requirements of the General Dental Council. FMC certifies this activity for one hour of enhanced CPD in the subject of Indemnity in action: real cases, real decisions, real support.
This CPD meets the criteria for the GDC’s development outcome A.
Data notice: This webinar is hosted by Dentistry.co.uk (Finlayson Media Communications Ltd) on behalf of Dental Protection who is the Data Controller for your registration and attendee data. We act as Data Processor and will share your registration and attendance details with them for webinar administration and follow-up. See our Webinar Terms & Conditions for more details.
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