The well-led practice: where compliance meets culture
This webinar aims to help practice owners, managers and clinical leads understand how CQC’s 'well-led' expectations are not just about ticking boxes – they’re a blueprint for building stronger, more resilient teams.
By linking compliance to culture, leadership and performance, this session will explain how you can meet regulatory standards while creating a practice people want to work in and patients want to return to.
Learning outcomes
- Describe the five pillars of a well-led practice as aligned with CQC expectations
- Understand how compliance can drive rather than limit team engagement and performance
- Identify key cultural and psychological safety indicators in their practice
- Apply simple leadership tools to build clarity, accountability and growth
- Begin developing an action plan to embed values, vision and systems into everyday practice.
Speaker: Mark Topley
Mark Topley is a leadership, culture and performance coach who helps dental practice owners build teams that hold their standards without the owner carrying everything.
Drawing on 25+ years in dentistry, and his own experience of burnout, Mark works with principals and practice managers across the UK, and speaks regularly at events including the Dentistry Show, BDA and BDIA.
He writes for Dentistry and Private Dentistry, and runs the Practice Manager Bootcamp.
This Continuing Professional Development (CPD) activity fully complies with the CPD requirements of the General Dental Council. FMC certifies this activity for one hour of enhanced CPD in the subject of The well-led practice: where compliance meets culture
This CPD meets the criteria for the GDC’s development outcome B.
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