Admin is one of the biggest drains on clinical time in dental practice. AI note-taking tools, already integrated into systems such as Dentally, R4 and Software of Excellence, could meaningfully reduce that burden. So why are so few practices actually using them? Communication consultant Monika Morgan explains.
In the AI literacy training sessions I run with NHS and private dental teams, most clinicians have at least heard of AI note-taking. Some have even tried it. Few are using it consistently as part of their workflow.
If the technology exists and awareness is growing, what is stopping dental practices from embracing tools that could save teams hours of admin work every week?
The answer is not technical. It is organisational.
Why adoption is failing
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